Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.75 - $14.25
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
quarterly bonuses
Work-life balance
employee advancement opportunities
Comprehensive health benefits
other additional perks
Job Description
RAM Hotels is a dynamic and innovative hotel management company headquartered in Columbus, Georgia, with a strong presence in the hospitality industry across key markets in Alabama and Georgia. Over the years, RAM Hotels has established itself as a leader in corporate America's hospitality sector, managing well-known midscale hotel brands with a commitment to excellence and continuous improvement. The company prides itself on its dedication to delivering superior guest experiences and maintaining high operational standards, fostering a culture of innovation and teamwork. When you become part of RAM Hotels, you join more than just a company; you become part of... Show More
Job Requirements
- High-school graduate or equivalent
- minimum of six months work-related experience
- hospitality or janitorial experience strongly preferred
- previous experience in the hospitality industry preferred
- previous experience as a housekeeper/room attendant or janitorial services preferred
- ability to follow directions and work in a fast-paced environment
- additional training as required
- must be flexible to work varied schedules
- good written and oral communication skills
- ability to listen attentively
- must have the physical ability to walk, bend, and stand for long time periods
- must be able to lift up to 40 lbs
- must adhere to grooming and appearance standards in alignment with uniform
- must be dependable
Job Qualifications
- High-school graduate or equivalent
- minimum of six months work-related experience strongly preferred
- hospitality or janitorial experience strongly preferred
- previous experience in the hospitality industry preferred
- previous experience as a housekeeper/room attendant or janitorial services preferred
- excellent customer service skills
- good written and oral communication skills
- ability to listen attentively
- ability to follow directions and work in a fast-paced environment
- ability to express compassion while remaining composed
- ability to remain calm and focused while working under pressure
- promote the property by demonstrating a top-notch attitude toward guests
- embrace and respect diversity and multi-cultural environments
Job Duties
- Consistently offer professional, friendly, and attentive service to guests
- anticipate guests needs and answer questions that the guests may have pertaining to their visit with us
- respond promptly
- be familiar with property location, property amenities, as well as local attractions and activities to answer guests’ inquiries
- resolve guests’ complaints to ensure guests satisfaction
- Complete all required brand specific training as directed by Executive Housekeeper
- complete all required health and safety training
- adhere to all property specific brand standards
- knowledge of fire alarm and evacuation procedures
- Enter and prepare guest rooms for cleaning as per hotel standards which includes but is not limited to: making beds
- dust television, pictures and furniture
- sweep and/or vacuum floors and carpets
- clean windows and mirrors
- clean the bathroom and empty trash containers
- clean the closet
- clean and disinfect telephones daily
- replenish amenities
- remove dirty bed linen and replace with clean linen
- realign furniture to the floor plan
- check and secure room when finished
- clean supply cart of garbage, dirty linens, and used cleaning supplies and restock supply cart at the end of shift
- update and submit room assignment sheet
- Familiar with the lost and found policy of the hotel
- take responsibility in submitting any lost or found items in guest rooms immediately to the Executive Housekeeper – this includes any item left behind such as a purse, wallet, jewelry, etc.
- Perform other tasks as necessary or required to meet or exceed guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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