Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid holidays
paid sick days
paid vacation days
Discounted meals
Job Description
Hyatt Regency Cleveland at The Arcade is a distinguished hotel located in a landmark building constructed in 1890, offering guests a unique historic hotel experience with the benefits of being situated in the heart of downtown Cleveland. Its central location provides convenient access to popular attractions such as the vibrant East 4th Street Entertainment District and major sporting and entertainment venues within just a 10-minute walk. The hotel features 293 rooms and 14,000 square feet of meeting and event space, making it an ideal destination not only for leisure travelers but also for business events, conferences, and wedding parties. The... Show More
Job Requirements
- Ability to lift and carry up to 30lbs of weight
- Ability to push and pull a cart up to 50lbs of weight
- Capable of standing for long periods of time
- Must be able to work a flexible schedule including weekends and holidays
- Previous hotel housekeeping experience highly preferred
- Ability to work efficiently and independently with minimal supervision
- Strong guest service orientation
- Must take pride in a job well done
- Unafraid of guest room related tasks and responsibilities
- A fun and energized person committed to customer service
Job Qualifications
- A team player with a good portion of personality
- Enthusiasm and a hands-on mentality
- Experience in hospitality or hotel housekeeping preferred
- Ability to work independently with minimal supervision
- Strong commitment to delivering high levels of customer service
- Positive attitude and ability to represent the company well
- Physical ability to lift and carry weights up to 30lbs and push and pull carts up to 50lbs
Job Duties
- Responsible for servicing and maintaining the cleanliness of guest rooms including guest departures and stay overs
- Demonstrate strong guest service orientation to ensure high guest expectations
- Work efficiently in a fast-paced environment requiring moderate walking and continuous standing
- Ensure rooms are clean and comfortable for guests
- Uphold Hyatt values including empathy, integrity, respect, inclusion, experimentation, and wellbeing
- Collaborate with team members to maintain high standards
- Report any maintenance issues or guest concerns promptly
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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