Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
quarterly bonuses
Career advancement opportunities
Comprehensive health benefits for family
Paid Time Off
Additional employee perks
Job Description
RAM Hotels is a dynamic, thriving, and innovative hotel management company headquartered in Columbus, Georgia. Over recent years, RAM Hotels has steadily established itself as a leader within the hospitality industry, specifically serving some of the most recognizable midscale hotel brands in key markets throughout the Alabama and Georgia regions. The company is known for its commitment to exceeding guest expectations and continuously changing the perception of the hospitality industry. At RAM Hotels, you do more than simply switch companies to advance your career; you become part of a family that values and supports you in your professional journey. With... Show More
Job Requirements
- High-school graduate or equivalent
- a minimum of six months work-related experience
- ability to follow directions and work in a fast-paced environment
- additional training as required
- must be flexible to work varied schedules
- good written and oral communication skills
- ability to listen attentively
- must have the physical ability to walk, bend, and stand for long time periods
- must be able to lift up to 40 lbs
- must adhere to grooming and appearance standards in alignment with uniform
- must be dependable
Job Qualifications
- High-school graduate or equivalent
- a minimum of six months work-related experience
- excellent customer service skills
- previous experience in the hospitality industry preferred
- previous experience as a housekeeper/room attendant or janitorial services preferred
- ability to follow directions
- good written and oral communication skills
- ability to listen attentively
- must adhere to grooming and appearance standards in alignment with uniform
- must be dependable
Job Duties
- Consistently offer professional, friendly, and attentive service to guests
- anticipate guests needs and answer questions that the guests may have pertaining to their visit
- respond promptly
- be familiar with property location, property amenities, as well as local attractions and activities to answer guests inquiries
- resolve guests complaints to ensure guests satisfaction
- complete all required brand specific training as directed by executive housekeeper
- complete all required health and safety training
- adhere to all property specific brand standards
- knowledge of fire alarm and evacuation procedures
- enter and prepare guest rooms for cleaning as per hotel standards which includes but is not limited to making beds
- dust television, pictures and furniture
- sweep and/or vacuum floors and carpets
- clean windows and mirrors
- clean the bathroom and empty trash containers
- clean the closet
- clean and disinfect telephones daily
- replenish amenities
- remove dirty bed linen and replace with clean linen
- realign furniture to the floor plan
- check and secure room when finished
- clean supply cart of garbage, dirty linens, and used cleaning supplies and restock supply cart at the end of shift
- update and submit room assignment sheet
- be familiar with the lost and found policy of the hotel
- take responsibility in submitting any lost or found items in guest rooms immediately to the executive housekeeper
- perform other tasks as necessary or required to meet or exceed guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: