Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $14.00
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
quarterly bonuses
Advancement opportunities
comprehensive health benefit packages
Paid Time Off
Job Description
RAM Hotels is a dynamic and thriving hotel management company headquartered in Columbus, Georgia. Known for its innovative approach, RAM Hotels has established itself as a leader in the hospitality industry in corporate America over recent years. The company manages a variety of midscale hotel brands, serving key markets throughout Alabama and Georgia. RAM Hotels stands out by continuously striving to exceed guest expectations while actively reshaping the perception of the hospitality industry through exceptional service and management practices. When working at RAM Hotels, employees join not just a company but a family that values professionalism, growth, and an unwavering... Show More
Job Requirements
- High-school graduate or equivalent
- minimum of six months work-related experience preferably in hospitality or janitorial work
- ability to follow directions and work in a fast-paced environment
- additional training as required
- flexibility to work varied schedules
- good written and oral communication skills
- ability to listen attentively
- physical ability to walk, bend, and stand for long periods
- ability to lift up to 40 lbs
- adherence to grooming and appearance standards
- dependability
Job Qualifications
- High-school graduate or equivalent
- minimum of six months work-related experience preferably in hospitality or janitorial work
- excellent customer service skills
- previous experience in the hospitality industry preferred
- previous experience as a housekeeper, room attendant, or janitorial services preferred
- ability to follow directions and work in a fast-paced environment
- additional training as required
- flexibility to work varied schedules
- good written and oral communication skills
- ability to listen attentively
- physical ability to walk, bend, and stand for long periods
- ability to lift up to 40 lbs
- adherence to grooming and appearance standards
- dependability
- ability to express compassion while remaining composed under pressure
- proactive attitude to anticipate guests needs
- respect for diversity and multicultural environments
Job Duties
- Consistently offer professional, friendly, and attentive service to guests
- anticipate guests needs and answer questions that the guests may have pertaining to their visit
- respond promptly
- be familiar with property location, property amenities, as well as local attractions and activities to answer guests inquiries
- resolve guests complaints to ensure guests satisfaction
- complete all required brand specific training as directed by Executive Housekeeper
- complete all required health and safety training
- adhere to all property specific brand standards
- knowledge of fire alarm and evacuation procedures
- enter and prepare guest rooms for cleaning as per hotel standards including making beds, dusting television, pictures and furniture, sweeping and/or vacuuming floors and carpets, cleaning windows and mirrors, cleaning the bathroom and emptying trash containers, cleaning the closet, cleaning and disinfecting telephones daily, replenishing amenities, removing dirty bed linen and replacing with clean linen, realigning furniture to the floor plan, checking and securing room when finished, cleaning supply cart of garbage, dirty linens, and used cleaning supplies and restocking supply cart at the end of shift
- update and submit room assignment sheet
- be familiar with the lost and found policy of the hotel
- take responsibility in submitting any lost or found items in guest rooms immediately to the Executive Housekeeper
- perform other tasks as necessary or required to meet or exceed guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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