Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.75 - $14.25
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
quarterly bonuses
Advancement opportunities
comprehensive health benefit packages
Job Description
RAM Hotels is a dynamic and innovative hotel management company headquartered in Columbus, Georgia. With a strong presence in the hospitality industry across key markets in Alabama and Georgia, RAM Hotels has steadily positioned itself as a leader in corporate America’s midscale hotel sector. Known for its commitment to exceeding guest expectations and continuously raising the standards of hospitality, RAM Hotels prioritizes delivering exceptional service while fostering a family-oriented workplace culture for its employees. The company encourages career growth and offers numerous advancement opportunities within its expanding portfolio of hotel brands. At RAM Hotels, employees don’t merely work for a... Show More
Job Requirements
- High school graduate or equivalent
- minimum of six months work-related experience
- ability to follow directions and work in a fast-paced environment
- additional training as required
- must be flexible to work varied schedules
- good written and oral communication skills
- ability to listen attentively
- must have the physical ability to walk, bend, and stand for long time periods
- must be able to lift up to 40 lbs
- must adhere to grooming and appearance standards in alignment with uniform
- must be dependable
Job Qualifications
- High school graduate or equivalent
- minimum of six months work-related experience
- hospitality or janitorial experience preferred
- excellent customer service skills
- previous experience in hospitality industry preferred
- previous experience as housekeeper/room attendant or janitorial services preferred
- ability to follow directions and work in a fast-paced environment
- good written and oral communication skills
- ability to listen attentively
- ability to express compassion while remaining composed
- ability to remain calm and focused while working under pressure
- promote the property by demonstrating a "top-notch" attitude toward guests
- be proactive in anticipating guests needs
- positive representation of the property
- embrace and respect diversity and multi-cultural environments
Job Duties
- Consistently offer professional, friendly, and attentive service to guests
- anticipate guests needs and answer questions that the guests may have pertaining to their visit with us
- respond promptly
- be familiar with property location, property amenities, as well as local attractions and activities to answer guests inquiries
- resolve guests complaints to ensure guests satisfaction
- Complete all required brand specific training as directed by Executive Housekeeper
- complete all required health and safety training
- adhere to all property specific brand standards
- knowledge of fire alarm and evacuation procedures
- Enter and prepare guest rooms for cleaning as per hotel standards which includes but is not limited to: making beds
- dust television, pictures and furniture
- sweep and/or vacuum floors and carpets
- clean windows and mirrors
- clean the bathroom and empty trash containers
- clean the closet
- clean and disinfect telephones daily
- replenish amenities
- remove dirty bed linen and replace with clean linen
- realign furniture to the floor plan
- check and secure room when finished
- clean supply cart of garbage, dirty linens, and used cleaning supplies and restock supply cart at the end of shift
- update and submit room assignment sheet
- Familiar with the lost and found policy of the hotel
- take responsibility in submitting any lost or found items in guest rooms immediately to the Executive Housekeeper – this includes any item left behind such as a purse, wallet, jewelry, etc.
- Perform other tasks as necessary or required to meet or exceed guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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