Housekeeper/Room Attendant

Hendersonville, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $13.50 - $16.25

Work Schedule

Standard Hours

Day Shifts

Benefits

Medical

Dental

Vision

401k

Life insurance

short-term disability

long-term disability

Employee assistance program (EAP)

Tuition Reimbursement

Travel perks

Job Description

Hyatt is a globally recognized hospitality company known for its commitment to providing exceptional guest experiences through outstanding service and high-quality accommodations. As a prominent hotel chain with locations worldwide, Hyatt emphasizes a culture of inclusivity, growth, and development for its employees, whom it refers to as Colleagues. The company offers comprehensive benefits such as medical, dental, and vision insurance, a 401k retirement plan, life insurance, disability coverage, employee assistance programs, tuition reimbursement, and attractive travel perks that enhance work-life balance and personal advancement.

The hotel industry demands attentive, detail-oriented, and dedicated individuals who enjoy working with people a... Show More

Job Requirements

Ability to satisfactorily communicate in English with guests, co-workers, and management to their understanding
ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness
and work with a minimum of supervision
ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift (approximately 14-16 standard rooms)
punctuality and regular/reliable attendance
interpersonal skills and the ability to work well with co-workers and the public

Job Qualifications

Ability to satisfactorily communicate in English with guests, co-workers, and management
ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness
ability to work with a minimum of supervision
ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift
punctuality and regular/reliable attendance
interpersonal skills and the ability to work well with co-workers and the public
prior guest relations training
knowledge of proper chemical handling
1-2 years prior experience in cleaning hotel guest rooms
high school graduate or equivalent vocational training

Job Duties

Use correct cleaning chemicals for designated surfaces according to OSHA regulations and hotel requirements
clean assigned guest rooms by priority
transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely
empty trash containers and recycling bins
remove all dirty terry and replace with clean par to designated layout
remove soil, dirt, soap build-up, and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor
replace dirty bed linen and make up bed with clean linen
replace laundry bags and slips
clean closets and door tracks on check-out rooms, removing dust and debris
ensure correct amount and placement of hangers, extra blanket/pillow and other amenities
dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV and remote, as well as cable box
realign furniture to floor plan
open all drawers/doors in check-out rooms and remove items left by guest
dust inside
check under bed(s), chairs and sofa for debris and remove if present
inspect condition of all furniture for tears, rips or stains
report any damages to maintenance
remove dust, spots and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones
inspect condition of amenities in desk, drawers and guest service directory, replace designates amounts at proper locations in room
ensure presence of fire safety, rate cards and DND sign
inspect condition and replace as needed
vacuum throughout entire room and spray room with deodorizer
update status of rooms cleaned on assignment sheet
return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean
ensure security of any assigned guest room keys and turn over any lost and found items from guest rooms to your supervisor
clean and replenish the coffee maker set
handle guest complaints, ensuring guest satisfaction
report any damages or maintenance problems to your supervisor
knowledgeable of hotel fire and emergency procedures
adhere to lost and found policy including key control
successful completion of the training process
other essential room cleaning duties as operations change in the future
make up cribs and rollaway beds
stock cleaning supply closets

Browse restaurant and hotel jobs on OysterLink.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

You may be also interested in: