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Housekeeper/Laundry Attendant - Holiday Inn Express South Burlington/Downtown
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $17.25
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
flexible spending accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee assistance program
401K Plan - Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts - Travel, Entertainment, & Retail
Training and development programs
Career advancement opportunities
Job Description
Colwen Hotels is a distinguished hospitality company committed to providing exceptional lodging experiences through its portfolio of upscale hotels. Known for its dedication to quality service and guest satisfaction, Colwen Hotels combines comfort, elegance, and meticulous attention to detail to cultivate a welcoming atmosphere for all guests. As part of its ongoing effort to maintain its high standards, Colwen Hotels emphasizes a strong team culture supported by comprehensive training and development programs, career advancement opportunities, and competitive benefits. The company values integrity, professionalism, and a guest-first mindset, ensuring that all employees strive to create memorable stays that encourage loyal patronage... Show More
Job Requirements
- Prior experience as a cleaner or housekeeper, hotel experience preferred
- Detail-oriented and thorough
- Remain discreet and respect privacy of guests, work with the highest level of integrity
- Perform consistent work to the highest standard
- Ability to work quickly without compromising quality
- Ability to work with little supervision and maintain a high level of performance
- Ability to interact with guests in a pleasant and friendly way
- Excellent prioritization and time management skills
- Willingness to work rotational 7-day work cycle including weekends and holidays
Job Qualifications
- Prior experience as a cleaner or housekeeper, hotel experience preferred
- Detail-oriented and thorough
- Ability to work quickly without compromising quality
- Ability to work with little supervision and maintain a high level of performance
- Ability to interact with guests in a pleasant and friendly way
- Excellent prioritization and time management skills
- Willingness to work rotational 7-day work cycle including weekends and holidays
Job Duties
- Receive list of assigned rooms from manager and prioritize rooms
- Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness
- Respond promptly to requests from guests and other departments
- Check the inventory of cleaning cart and add necessary supplies
- Transport cart to assigned floor or rooms
- Ensure privacy of guests at all times
- Knock and announce self before entering assigned guest rooms
- Return at a later time if room is occupied
- Check amenities and supplies in rooms
- Restock according to standards
- Neatly make beds and stock bath linens according to standard
- Clean and disinfect bathrooms, kitchen, and/or coffee stations
- Remove all trash, dirty linens, towels and room service items from rooms
- Check that all appliances are in the room and in clean working order
- Straighten desk area and furniture
- Dust, polish furniture and remove marks/stains from walls and furnishings
- Vacuum carpets and clean floors
- Notify maintenance department of needed maintenance or repairs
- Ensure room meets hotel standards with final walk around
- Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
- Take found items to designated lost and found area
- Attend to the cleaning process of hotel linens according to Colwen and brand standards
- Wash, dry, and fold hotel linens and terry as well as treating stains to minimize loss
- Store, inventory, issue, and distribute hotel linens
- Operate washing and drying equipment, load and unload laundry from machines
- Measure and administer cleaning agents to laundry according to product specifications
- Inspect used laundry for stains and repairs before washing
- Monitor feeder information on washer, make sure all drums are full and report any irregularities to supervisor
- Set the proper drying and cooling times for various types of linen
- Fold laundry
- Count and assemble laundered items
- Assist in monthly linen inventories
- Addressing any public area cleanliness concerns when they need attention
- Complete lint and discard log
- Maintain orderly and clean linen stock areas
- Maintain a clean and organized laundry room
- Perform other duties as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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