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Colwen Hotels

Housekeeper - TownePlace Suites/Fairfield Inn Medford

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $22.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Paid Time Off
Employee assistance program
401k plan

Job Description

TownePlace Suites/Fairfield Inn Medford, a property owned by Colwen Hotels, is a well-established hospitality company dedicated to providing superior lodging experiences to guests. Colwen Hotels takes pride in maintaining high standards of cleanliness, comfort, and service across its properties. As part of their commitment to excellence, this location focuses on a friendly and motivating work environment that values attention to detail and guest satisfaction. Hospitality professionals at TownePlace Suites/Fairfield Inn Medford are given opportunities to grow and develop within the industry, supported by comprehensive training and career advancement programs.

The role of housekeeper at TownePlace Suites/Fairfield Inn Medford... Show More

Job Requirements

  • Prior experience as a cleaner or housekeeper, hotel experience preferred
  • Detail-oriented and thorough
  • Remain discreet and respect privacy of guests, work with the highest level of integrity
  • Perform consistent work to the highest standard
  • Ability to work quickly without compromising quality
  • Ability to work with little supervision and maintain a high level of performance
  • Ability to interact with guests in a pleasant and friendly way
  • Excellent prioritization and time management skills
  • Willingness to work rotational 7-day work cycle including weekends and holidays

Job Qualifications

  • Prior experience as a cleaner or housekeeper, hotel experience preferred
  • Detail-oriented and thorough
  • Ability to work quickly without compromising quality
  • Ability to work with little supervision and maintain a high level of performance
  • Ability to interact with guests in a pleasant and friendly way
  • Excellent prioritization and time management skills
  • Willingness to work rotational 7-day work cycle including weekends and holidays
  • Strong commitment to guest privacy and discretion
  • Capability to perform cleaning duties consistently to the highest standard

Job Duties

  • Receive list of assigned rooms from manager and prioritize rooms
  • Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness
  • Respond promptly to requests from guests and other departments
  • Check the inventory of cleaning cart and add necessary supplies
  • Transport cart to assigned floor/rooms
  • Ensure privacy of guests at all times
  • Knock and announce self before entering assigned guest rooms
  • Return at a later time if room is occupied
  • Check amenities and supplies in rooms, restock according to standards
  • Neatly make beds and stock bath linens according to standard
  • Clean and disinfect bathrooms, kitchen, and/or coffee stations
  • Remove all trash, dirty linens, towels and room service items from rooms
  • Check that all appliances are in the room and in clean working order
  • Straighten desk area and furniture
  • Dust, polish furniture and remove marks/stains from walls and furnishings
  • Vacuum carpets and clean floors
  • Notify maintenance department of needed maintenance or repairs
  • Ensure room meets hotel standards with final walk around
  • Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
  • Take found items to designated lost and found area
  • Perform other duties as requested

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location