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Colwen Hotels

Housekeeper - The Row at Assembly Row

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $22.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
flexible spending accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee assistance program
401K Plan - Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts - Travel, Entertainment, & Retail
Training and development programs
Career advancement opportunities

Job Description

The Row at Assembly Row, a Colwen Hotels Property, is a distinguished hotel known for delivering exceptional hospitality and impeccable guest experiences. As part of the Colwen Hotels group, The Row combines elegant accommodations with a commitment to outstanding service, catering to both business and leisure travelers. The hotel prides itself on its modern amenities, prime location, and a welcoming atmosphere that makes every guest feel at home and valued. Colwen Hotels is recognized for fostering a positive work environment where employees are encouraged to grow and develop their skills within the hospitality industry. The Row at Assembly Row embodies... Show More

Job Requirements

  • Prior experience as a cleaner or housekeeper, hotel experience preferred
  • Detail-oriented and thorough
  • Remain discreet and respect privacy of guests, work with the highest level of integrity
  • Perform consistent work to the highest standard
  • Ability to work quickly without compromising quality
  • Ability to work with little supervision and maintain a high level of performance
  • Ability to interact with guests in a pleasant and friendly way
  • Excellent prioritization and time management skills
  • Willingness to work rotational 7-day work cycle, including weekends and holidays

Job Qualifications

  • Prior experience as a cleaner or housekeeper, hotel experience preferred
  • Detail-oriented and thorough
  • Remain discreet and respect privacy of guests
  • work with the highest level of integrity
  • Ability to interact with guests in a pleasant and friendly way
  • Excellent prioritization and time management skills
  • Ability to work with little supervision and maintain a high level of performance
  • Willingness to work rotational 7-day work cycle, including weekends and holidays

Job Duties

  • Receive list of assigned rooms from manager and prioritize rooms
  • Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness
  • Respond promptly to requests from guests and other departments
  • Check the inventory of cleaning cart and add necessary supplies
  • transport cart to assigned floor/rooms
  • Ensure privacy of guests at all times
  • Knock and announce self before entering assigned guest rooms
  • return at a later time if room is occupied
  • Check amenities and supplies in rooms, restock according to standards
  • Neatly make beds and stock bath linens according to standard
  • Clean and disinfect bathrooms, kitchen, and/or coffee stations
  • Remove all trash, dirty linens, towels and room service items from rooms
  • Check that all appliances are in the room and in clean working order
  • Straighten desk area and furniture
  • Dust, polish furniture and remove marks/stains from walls and furnishings
  • Vacuum carpets and clean floors
  • Notify maintenance department of needed maintenance or repairs
  • Ensure room meets hotel standards with final walk around
  • Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
  • Take found items to designated lost and found area
  • Perform other duties as requested

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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