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Colwen Hotels

Housekeeper - Sheraton Framingham

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
flexible spending accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee assistance program
401K Plan - Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts - Travel, Entertainment, & Retail
Training and development programs
Career advancement opportunities

Job Description

Sheraton Framingham, a distinguished property within the Colwen Hotels portfolio, is a premier full-service hotel located in Framingham, Massachusetts. Known for its exceptional guest services and comfortable accommodations, the Sheraton brand under Colwen Hotels continues to deliver a superior hospitality experience characterized by quality, consistency, and attention to detail. Colwen Hotels operates multiple properties across various key markets, focusing on maintaining high standards while providing guests with exceptional amenities, inviting atmospheres, and trusted hospitality. As part of a national hotel management company, Sheraton Framingham benefits from extensive resources, a supportive corporate structure, and opportunities for career advancement within the larger... Show More

Job Requirements

  • Prior experience as a cleaner or housekeeper, hotel experience preferred
  • Detail-oriented and thorough
  • Remain discreet and respect privacy of guests
  • Work with the highest level of integrity
  • Perform consistent work to the highest standard
  • Ability to work quickly without compromising quality
  • Ability to work with little supervision and maintain a high level of performance
  • Ability to interact with guests in a pleasant and friendly way
  • Excellent prioritization and time management skills
  • Willingness to work rotational 7-day work cycle including weekends and holidays

Job Qualifications

  • Prior experience as a cleaner or housekeeper
  • Hotel experience preferred
  • Detail-oriented and thorough
  • Ability to interact with guests in a pleasant and friendly way
  • Excellent prioritization and time management skills
  • Willingness to work rotational 7-day work cycle including weekends and holidays
  • Ability to work quickly without compromising quality
  • Ability to work with little supervision and maintain a high level of performance
  • Remain discreet and respect privacy of guests
  • Work with the highest level of integrity

Job Duties

  • Receive list of assigned rooms from manager and prioritize rooms
  • Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness
  • Respond promptly to requests from guests and other departments
  • Check the inventory of cleaning cart and add necessary supplies
  • Transport cart to assigned floor/rooms
  • Ensure privacy of guests at all times
  • Knock and announce self before entering assigned guest rooms
  • Return at a later time if room is occupied
  • Check amenities and supplies in rooms
  • Restock according to standards
  • Neatly make beds and stock bath linens according to standard
  • Clean and disinfect bathrooms, kitchen, and/or coffee stations
  • Remove all trash, dirty linens, towels and room service items from rooms
  • Check that all appliances are in the room and in clean working order
  • Straighten desk area and furniture
  • Dust, polish furniture and remove marks/stains from walls and furnishing
  • Vacuum carpets and clean floors
  • Notify maintenance department of needed maintenance or repairs
  • Ensure room meets hotel standards with final walk around
  • Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
  • Take found items to designated lost and found area
  • Perform other duties as requested

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.