Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
quarterly bonuses
Career advancement opportunities
comprehensive health benefit packages
Paid Time Off
employee perks
Job Description
RAM Hotels is a dynamic and innovative hotel management company headquartered in Columbus, Georgia. Over the past few years, RAM Hotels has established itself as a leader in the hospitality industry, particularly within the corporate America sector. The company proudly serves some of the most well-known midscale hotel brands across key markets in Alabama and Georgia. With a steadfast commitment to excellence, RAM Hotels continuously strives to meet and exceed guest expectations by evolving guest services and challenging traditional perceptions of the hospitality industry. When you join RAM Hotels, you aren't just changing employers—you become part of a family that... Show More
Job Requirements
- High-school graduate or equivalent
- minimum of six months work-related experience
- ability to follow directions and work in a fast-paced environment
- completion of additional training as required
- flexibility to work varied schedules
- good written and oral communication skills
- ability to listen attentively
- physical ability to walk, bend, and stand for long periods
- ability to lift up to 40 lbs
- adherence to grooming and appearance standards
- dependable
Job Qualifications
- High-school graduate or equivalent
- minimum of six months work-related experience preferably in hospitality or janitorial services
- excellent customer service skills
- previous experience in the hospitality industry preferred
- previous experience as housekeeper or room attendant preferred
- good written and oral communication skills
- ability to listen attentively
- ability to follow directions effectively
- ability to express compassion while remaining composed
- ability to remain calm and focused under pressure
- positive representation of the property with respect for diversity and multicultural environments
Job Duties
- Consistently offer professional, friendly, and attentive service to guests
- anticipate guests needs and answer questions that the guests may have pertaining to their visit
- respond promptly
- be familiar with property location, property amenities, as well as local attractions and activities to answer guests inquiries
- resolve guests complaints to ensure guests satisfaction
- complete all required brand specific training as directed by Executive Housekeeper
- complete all required health and safety training
- adhere to all property specific brand standards
- knowledge of fire alarm and evacuation procedures
- enter and prepare guest rooms for cleaning including making beds, dusting furniture, sweeping and/or vacuuming floors and carpets
- clean windows and mirrors
- clean the bathroom and empty trash containers
- clean the closet
- clean and disinfect telephones daily
- replenish amenities
- remove dirty bed linen and replace with clean linen
- realign furniture to the floor plan
- check and secure room when finished
- clean supply cart of garbage, dirty linens, and used cleaning supplies
- restock supply cart at the end of shift
- update and submit room assignment sheet
- be familiar with lost and found policy and submit any lost or found items immediately to the Executive Housekeeper
- perform other tasks as necessary or required to meet or exceed guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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