Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
quarterly bonuses
Paid Time Off
Career advancement opportunities
comprehensive health benefit packages
employee perks
Job Description
RAM Hotels is a dynamic and innovative hotel management company headquartered in Columbus, Georgia. Established as a leader in the hospitality industry within corporate America, RAM Hotels serves some of the most well-known midscale hotel brands across key markets in Alabama and Georgia. The company prides itself on its commitment to exceptional guest service and constantly strives to change the perception of the hospitality industry by delivering unparalleled guest experiences and operational excellence. At RAM Hotels, employees become part of a close-knit family, encouraged to grow their careers while contributing to a company culture that values dedication, professionalism, and a... Show More
Job Requirements
- High school graduate or equivalent
- minimum six months of related hospitality or janitorial experience preferred
- excellent customer service skills
- ability to follow directions
- willingness to undergo additional training as required
- flexibility to work varied schedules
- good written and oral communication skills
- ability to listen attentively
- physical stamina to walk, bend, and stand for extended periods
- ability to lift up to 40 lbs
- adherence to grooming and appearance standards
- dependability
Job Qualifications
- High school diploma or equivalent
- minimum six months of work-related experience preferably in hospitality or janitorial services
- excellent customer service skills
- ability to follow directions in a fast-paced environment
- good written and oral communication skills
- ability to listen attentively
- physical ability to walk, bend, and stand for long periods
- ability to lift up to 40 lbs
- ability to express compassion while remaining composed
- ability to stay calm and focused under pressure
- positive representation of the property with respect to diversity and multicultural environments
Job Duties
- Consistently offer professional, friendly, and attentive service to guests
- anticipate guests needs and answer questions regarding their visit
- respond promptly and be familiar with property location, amenities, and local attractions
- resolve guests complaints to ensure satisfaction
- complete all required brand and health safety training as directed
- adhere to property specific brand standards and knowledge of fire alarm and evacuation procedures
- prepare guest rooms for cleaning including making beds, dusting, sweeping, vacuuming, cleaning windows and mirrors, cleaning bathrooms, emptying trash, replenishing amenities, and realigning furniture
- clean and restock supply carts at end of shift
- update and submit room assignment sheets
- manage lost and found items by submitting them to Executive Housekeeper
- perform other tasks as necessary to meet or exceed guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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