Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Vacation Time
quarterly bonuses
Career advancement opportunities
comprehensive health benefit packages
employee perks
Job Description
RAM Hotels is a dynamic, thriving, and innovative hotel management company headquartered in Columbus, Georgia. Over the past several years, RAM Hotels has established itself as a leader in the hospitality industry within corporate America while serving some of the most well-known midscale hotel brands across key markets in Alabama and Georgia. With a strong commitment to meeting guests' demands and continuously transforming the perception of the hospitality sector, RAM Hotels is dedicated to providing exceptional experiences for guests and employees alike. When you join RAM Hotels, you don't just advance your career by joining a new company, you become... Show More
Job Requirements
- High-school graduate or equivalent
- minimum six months of work-related experience
- excellent customer service skills
- previous hospitality experience preferred
- ability to follow directions and work in a fast-paced environment
- good written and oral communication skills
- ability to listen attentively
- flexibility to work varied schedules
- physical ability to walk, bend, and stand for long periods
- ability to lift up to 40 lbs
- adherence to grooming and uniform standards
- dependability
- ability to remain calm and focused under pressure
- promote a positive attitude toward guests
- respect diversity and multicultural environments
Job Qualifications
- High-school graduate or equivalent
- minimum six months related work experience
- excellent customer service skills
- previous hospitality industry experience preferred
- previous housekeeping or janitorial experience preferred
- ability to communicate effectively both orally and in writing
- knowledge of property amenities and local attractions preferred
- ability to handle guest inquiries and complaints professionally
- good physical stamina
Job Duties
- Consistently offer professional, friendly, and attentive service to guests
- anticipate guests needs and answer questions related to their visit
- respond promptly to guest inquiries
- complete all required brand specific and health and safety training
- enter and prepare guest rooms for cleaning including making beds, dusting furniture, vacuuming floors, cleaning bathrooms, and replenishing amenities
- familiarize with lost and found policies and submit lost items promptly
- maintain cleanliness of supply cart and update room assignment sheet
- resolve guest complaints to ensure satisfaction
- perform additional tasks to exceed guest expectations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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