Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.95
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Tuition Reimbursement
Student loan repayment
Professional development fund
Wellbeing fund
Matching 401(k)
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Annual salary increase
Incentive bonus
Paid Time Off
Holiday pay
Job Description
Northwestern Medicine is a renowned healthcare provider known for its commitment to delivering world-class care through its dedicated team of professionals. Affiliated with the Northwestern University Feinberg School of Medicine, this organization is at the forefront of medical innovation and breakthrough research. Drawing upon a diverse community of colleagues who are purpose-driven, Northwestern Medicine fosters an inclusive culture that values equity and service. Employees are supported through comprehensive training, development opportunities, mentorship programs, and educational support including student loan repayment. The organization offers flexible work options and a rich Total Rewards package designed to support employees' physical, mental, emotional, and... Show More
Job Requirements
- High school diploma or equivalent
- must exhibit the ability to follow oral and written instructions
- must be able to communicate effectively with patients, visitors and staff
- must be able to use the proper tracking and communication tools utilized by department
- must be able to work independently
- physical ability to lift/carry up to 50 pounds and push/pull up to 50 pounds
- availability to work required hours including every other weekend
Job Qualifications
- Must exhibit the ability to follow oral and written instructions
- must be able to communicate effectively with patients, visitors and staff
- must be able to use the proper tracking and communication tools utilized by department
- must be able to work independently
- physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds
- one to three years of environmental services experience in a healthcare or hospitality environment preferred
Job Duties
- Cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas daily, including collecting and removing trash, changing bed linens, and sanitizing all surfaces
- follows policies and procedures on patient isolation and contact precautions as necessary
- stocks paper items and other supplies in assigned areas as necessary or designated
- maintains cart and equipment in clean, working condition and stores in appropriate storage area
- promotes safety in the workplace, uses wet floor signs, PPE, not leaving housekeeping cart or supplies unattended
- uses chemicals and equipment in an effective and safe manner, uses appropriate chemicals, diluted at the correct ratio, in properly labeled containers
- notifies supervisor of equipment needing repairs, reports all safety hazards to manager
- communicates to supervisor any issues, including inability to complete schedule and is proactive in dealing with observed deficiencies (reports issues/work requests to supervisor/manager or Call Center, picks up debris outside of regular work area)
- establishes and maintains interpersonal relationship with hospital personnel, while assuring confidentiality of patient information
- exhibits the ability to articulate designed scripting model to each customer we serve
- uses organizational and unit/department resources efficiently
- manages work schedule efficiently, completing tasks and assignments on time
- contributes to opportunities and processes for continuous improvement
- participates in efforts to reduce costs, streamline work processes, improve and grow services we provide
- presents a friendly, approachable, professional demeanor and appearance
- provides accurate information and timely updates to patients and customers, addresses questions and concerns promptly, or identifies appropriate person and resources to do so, provides directions or help to patients and customers with finding their way
- uses effective service recovery skills to solve problems or service breakdowns when they occur
- demonstrates teamwork by helping co-workers within and across departments, communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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