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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Medical insurance
Dental Insurance
Vision Insurance
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Paid Time Off
Job Description
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). Rooted in hospitality, ESFM specializes in delivering innovative facility management solutions that elevate the workplace experience for a variety of industries including Life Science, Technology, Oil & Gas, and Manufacturing. The company self-performs 80% of all IFM solutions it offers, which ensures a consistent and high-quality experience for its clients. Their comprehensive portfolio ranges from Environment, Health & Safety, Facilities Maintenance & Engineering, to Sustainability, Janitorial & Industrial Cleaning, Laboratory Support, and Workplace solutions. This unique... Show More
Job Requirements
- Prior supervisory experience required
- Ability to work full time Monday through Friday from 5:00 pm to 1:30 am
- High school diploma or equivalent preferred
- Able to perform physical tasks related to housekeeping duties
- Good communication and interpersonal skills
- Reliable and punctual
- Able to handle multiple tasks and prioritize effectively
- Must be able to work in a refinery environment
- Willingness to comply with drug-free workplace policies
Job Qualifications
- Prior supervisory experience
- Strong leadership and communication skills
- Ability to train and motivate staff
- Detail-oriented with high standards for cleanliness
- Problem-solving skills for guest complaint resolution
- Ability to manage schedules and assignments
- Proficient in maintaining safety and security protocols
Job Duties
- Provide quality service to customers by providing one-on-one attention to detail
- Ensure assigned staff have reported to work and clocked in properly
- Document late or absent employees
- Resolve internal and external guest complaints to ensure guest satisfaction
- Document call offs and replace for any shift
- Coordinate assigned staff breaks
- Prepare and distribute assignment sheets to staff and review priorities
- Communicate additions or changes to the assignment sheets throughout the shift
- Assign designated keys, radios and beepers to assigned staff and maintain accurate records
- Check all equipment used by staff for proper supplies, cleanliness, and mechanical problems and instruct personnel to correct deficiencies
- Inspect areas to confirm cleaning standards have been met
- Assist staff to ensure highest standards of cleanliness and service
- Conduct staff training as assigned
- Contribute to the team and exhibit professionalism with customers, fellow employees and others
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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