Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
critical illness insurance
accident insurance
Hospital Indemnity insurance
legal services
Choice Auto and Home Program
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
Crothall Healthcare is a leading provider of specialized support services exclusively to the healthcare industry. As a part of Compass Group, Crothall Healthcare is recognized for delivering high-quality, innovative, and responsive environmental services and support across nearly 1,300 healthcare accounts. Many of the healthcare facilities served by Crothall are ranked among the top hospitals and health systems in the U.S., underscoring the company’s commitment to excellence. With a workforce of nearly 30,000 dedicated professionals, Crothall offers a broad range of core services including Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing. The... Show More
Job Requirements
- Must have a high school diploma or equivalent
- preferred three years of housekeeping lead experience
- ability to supervise and train staff
- availability for full-time schedule with varying hours and days
- willingness to undergo training if inexperienced
- strong attention to detail
- excellent communication skills
- ability to handle guest complaints
- ability to manage and document staff attendance and assignments
Job Qualifications
- High school diploma or equivalent preferred
- three years of housekeeping lead experience preferred
- strong leadership and supervisory skills
- excellent communication and interpersonal skills
- customer service oriented
- ability to train and develop staff
- attention to detail
- problem-solving skills
- ability to manage schedules and assignments
- knowledge of cleaning procedures and standards
- willingness to learn and adapt
Job Duties
- Provide quality service to customers by offering one-on-one attention to detail
- ensure assigned staff have reported to work and clocked in properly, documenting any late or absent employees
- resolve internal and external guest complaints to ensure guest satisfaction
- document call offs and arrange replacements for any shifts
- coordinate assigned staff breaks
- prepare and distribute assignment sheets to staff and review priorities, communicating any changes during the shift
- assign designated keys, radios, and beepers to assigned staff and maintain accurate records
- check all equipment used by staff for proper supplies, cleanliness, and mechanical issues, instructing corrections as needed
- inspect areas to confirm cleaning standards have been met
- assist staff to maintain the highest standards of cleanliness and service
- conduct staff training as assigned
- contribute positively to the team and exhibit professionalism
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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