Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
legal services
Choice Auto and Home Program
Medical insurance
Dental Insurance
Vision Insurance
life insurance/AD&D
Disability insurance
Commuter Benefits
Employee assistance program
Flexible Spending Accounts (FSAs)
Job Description
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). Rooted in hospitality, ESFM elevates the workplace experience by delivering innovative facility management solutions designed to ensure safe, healthy, and sustainable environments. The company serves a diverse range of industries including Life Science, Technology, Oil & Gas, and Manufacturing, extending highly trusted facility management services that foster workplace productivity and engagement. ESFM self-performs approximately 80% of all IFM services, offering a comprehensive portfolio that includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial &... Show More
Job Requirements
- High school diploma or equivalent
- Prior supervisory experience required
- Ability to work Monday through Friday from 5:00 pm to 11:30 pm
- Must be able to perform physical tasks associated with housekeeping supervision
- Reliable attendance and punctuality
- Ability to communicate effectively with staff and guests
- Willingness to comply with company policies and procedures
- Must be eligible to work in the United States
Job Qualifications
- Prior supervisory experience in housekeeping or facility management
- Strong leadership and training skills
- Excellent communication and interpersonal abilities
- Attention to detail and commitment to quality service
- Ability to resolve guest complaints efficiently
- Basic knowledge of facility maintenance and cleaning standards
- Capable of coordinating staff schedules and assignments
Job Duties
- Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards
- Assists where necessary to ensure optimum service to guests
- Provides quality service to customers by providing one-on-one attention to detail
- Ensures assigned staff have reported to work and clocked in properly
- Documents late or absent employees
- Resolves internal/external guest complaints to ensure guest satisfaction
- Documents call offs and replaces for any shift
- Coordinates assigned staff breaks
- Prepares and distributes assignment sheets to staff and reviews priorities
- Communicates additions or changes to the assignment sheets as they arise throughout the shift
- Assigns designated keys, radios and beepers to assigned staff and maintains accurate records of assignments ensuring security
- Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems
- Instructs personnel to correct deficiencies
- Inspects areas to confirm cleaning standards have been met
- Conducts staff training as assigned
- Contributes to the team and exhibits professionalism with customers, fellow employees and others
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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