Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $28.18
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Inclusive culture
Job Description
Marriott Vacations Worldwide is a globally recognized leader in the travel and hospitality industry, dedicated to providing exceptional vacation experiences through innovative timeshare products and outstanding customer service. As a division of Marriott International, the company leverages a strong heritage of quality, integrity, and passion to deliver memorable stays for its guests around the world. Marriott Vacations Worldwide owns, operates, and manages a diverse portfolio of vacation ownership resorts and properties, ensuring every guest experiences personalized attention and a warm, welcoming environment. The company focuses on creating lasting memories for vacationers while maintaining the highest standards of service and operational... Show More
Job Requirements
- High school diploma or equivalent
- adaptable experience with travel industry reservation systems and hotel property management systems
- ability to perform physical duties including lifting up to 50+ lbs
- excellent oral and written communication skills
- ability to work well under deadline pressure
- maintain a neat, clean and well-groomed appearance
- willingness to adhere to OSHA safety regulations and use personal protective equipment
- ability to maintain guest confidentiality and privacy
Job Qualifications
- Adaptable experience with travel industry reservation systems and hotel property management systems
- excellent organization skills
- oral and written communication skills
- ability to communicate effectively with management
- ability to work well under deadline pressure
Job Duties
- Maintain assigned public areas and other offices as required while meeting hotel's standards of cleanliness
- report any maintenance deficiencies
- collect, distribute, restock and receive linen and terry items
- remove soiled linen
- dispose of trash from carts and other assigned areas
- handle guest requests or complaints
- maintain guest confidence, privacy, and security of guests, guest rooms and their belongings
- deep clean all assigned rooms and bathrooms including carpet cleaning, carpet extraction, shampooing, tile stripping, tile scrubbing
- replace all amenities and linens according to hotel standards
- keep carts and linen closets clean and orderly
- report irregularities or suspicious circumstances on the guest floors
- notify manager of discrepancies such as vacant rooms
- turn in lost and found items as per department standard
- use equipment and supplies in an appropriate and professional manner
- replace light bulbs according to hotel standards
- complete special cleaning projects such as special cleaning tasks
- greet guests in a friendly and courteous manner
- satisfy guest requests for information and service
- report items of great value left unsecured in hallways and guest rooms
- clean guest room windows and balcony to hotel standards
- assist with moving furniture and heavy equipment as necessary
- perform additional duties and responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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