Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.10
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Tuition Reimbursement
Student loan repayment
Professional development fund
Wellbeing fund
Matching 401(k)
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Annual salary increase
Incentive bonus
Paid Time Off
Holiday pay
Job Description
Northwestern Medicine is a leading healthcare provider committed to delivering world-class care in partnership with Northwestern University Feinberg School of Medicine. As a purpose-driven community, Northwestern Medicine fosters innovation, breakthrough research, and a culture of equity and service. The organization values diverse perspectives and experiences, supporting employees' growth through comprehensive training, development opportunities, mentorship programs, educational support, and student loan repayment options. Located within a dynamic environment, Northwestern Medicine offers flexible work options and a total rewards package that supports physical, mental, emotional, and financial well-being. Employees benefit from a supportive atmosphere with volunteer opportunities and workforce-led resource groups that... Show More
Job Requirements
- Lift/carry up to 50 pounds and push/pull force up to 50 pounds
- Ability to follow oral and written instructions
- Effective communication skills with patients, visitors and staff
- Ability to use department tracking and communication tools
- Ability to work independently
Job Qualifications
- Must exhibit the ability to follow oral and written instructions
- Must be able to communicate effectively with patients, visitors and staff
- Must be able to use the proper tracking and communication tools utilized by department
- Must be able to work independently
- One to three years of environmental services experience in a healthcare or hospitality environment is preferred
Job Duties
- Cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas daily including collecting and removing trash, changing bed linens, and sanitizing all surfaces
- Follows policies and procedures on patient isolation and contact precautions as necessary
- Stocks paper items and other supplies in assigned areas as necessary or designated
- Maintains cart and equipment in clean, working condition and stores in appropriate storage area
- Promotes safety in the workplace using wet floor signs, PPE, and ensuring housekeeping carts or supplies are not left unattended
- Uses chemicals and equipment in an effective and safe manner, ensuring correct dilution, labeling, and handling
- Notifies supervisor of equipment needing repairs and reports all safety hazards to manager
- Communicates to supervisor any issues including schedule completion difficulties and observed deficiencies
- Establishes and maintains interpersonal relationships with hospital personnel while assuring confidentiality of patient information
- Exhibits the ability to articulate designed scripting model to customers
- Uses organizational and unit/department resources efficiently
- Manages work schedule efficiently, completing tasks and assignments on time
- Contributes to continuous improvement opportunities and processes
- Participates in efforts to reduce costs, streamline work processes, and improve service delivery
- Presents a friendly, approachable, professional demeanor and appearance
- Provides accurate information and timely updates to patients and customers, addressing questions and concerns promptly or directing to appropriate resources
- Uses effective service recovery skills to solve problems or service breakdowns
- Demonstrates teamwork by assisting co-workers within and across departments and communicates effectively with respect for diverse opinions and contributions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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