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Wake Forest University

Housekeeper (Full-Time $17.50/hr.) Graylyn Conference Center

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.50
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Paid holidays
Worker's Compensation

Job Description

Wake Forest University is a prestigious higher education institution located in Winston-Salem, North Carolina, renowned for its commitment to academic excellence, community engagement, and creating a supportive learning and living environment for its students and staff. As a university, it offers a dynamic and inclusive workplace, encouraging diversity and equal opportunity employment. The university values its employees as an integral part of maintaining a clean, safe, and productive campus for all who live, learn, and work there.

The Housekeeper role at Wake Forest University is a full-time position dedicated to maintaining the cleanliness and overall upkeep of guestrooms and ... Show More

Job Requirements

  • High school diploma or G.E.D
  • One year of housekeeping or related experience preferred
  • Excellent interpersonal, communication and time management skills
  • Ability to handle sensitive information confidentially
  • Ability to maintain effective customer relations
  • Ability to read and understand safety procedures
  • Ability to read and follow cleaning instructions and schedules
  • Ability to communicate effectively in English
  • Availability to work weekends and evenings
  • Physical ability to perform medium work involving climbing, crouching, standing, walking and lifting
  • Ability to observe close visual acuity
  • Willingness to work inside and outside in varying conditions
  • Ability to report hazards and maintenance issues promptly

Job Qualifications

  • High school diploma or G.E.D or equivalent combination of education and experience
  • One year of experience in housekeeping or related field preferred
  • Excellent interpersonal and communication skills
  • Ability to handle sensitive information confidentially
  • Ability to maintain effective customer relations
  • Ability to read and understand safety procedures
  • Ability to read and follow cleaning instructions and schedules
  • Ability to communicate effectively in English
  • Ability to work evenings and weekends as required

Job Duties

  • Clean all surface areas, change and replace soiled linen, remove all trash and debris and vacuum each guestroom or suite on a daily basis
  • Maintain proper cleaning techniques in accordance with the standards set by the Conference Center
  • Load and stock service carts with linen and towel supplies used for maintaining service to guestrooms and suites
  • Clean a minimum of 13 rooms daily, including stay-overs and checkouts, singles or doubles
  • Remove all debris and trash in guestrooms, suites and guest room corridors and clean out all ashtrays when necessary
  • Restock all amenities including robes, brochures and bathroom amenities when necessary
  • Remove all service trays or other materials not needed in guestrooms or suites
  • Open, dust and clean all drapes and/or window shutters in guestrooms or suites on a daily basis
  • Clean all bathroom surface areas, sinks, tubs and toilets on a daily basis
  • Vacuum carpet, dust and polish interior and exterior of room furniture
  • clean all mirrors, glass tops and interior windows when necessary
  • Dust and clean all guest room and suite artwork and follow specific care instructions set by the Housekeeping Supervisor
  • Replace light bulbs when needed and report any non-functioning fixtures, electrical outlets, and damage within the rooms or suites immediately to a supervisor
  • Collect and turn in to the Housekeeping Supervisor all lost or found articles left by previous guests
  • Communicate to the Front Desk upon completing the cleaning of a vacant check-in room
  • Maintain and clean vacuums and Housekeeping equipment used for servicing the guestrooms and suites on a daily basis
  • Maintain a good level of employee and guest relations
  • Report any problems to supervisors when necessary
  • Perform other related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location