Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.95
Work Schedule
Day Shifts
Weekend Shifts
Benefits
sign on bonus
comprehensive training
Mentorship programs
Educational support
Flexible Work Options
Reimbursable well-being fund
Total rewards package
Job Description
Northwestern Medicine is a prestigious and innovative healthcare system powered by a community of dedicated colleagues committed to delivering world-class patient care. Collaborating closely with Northwestern University Feinberg School of Medicine, this system leads the way in medical innovation and breakthrough research. It values diversity, equity, and cultural respect, fostering an inclusive work environment where diverse perspectives and experiences are celebrated. Through comprehensive training, development opportunities, mentorship, educational support, and student loan repayment assistance, Northwestern Medicine supports the continuous growth and career progression of its employees. The organization also offers flexible work options, a reimbursable well-being fund, and a total... Show More
Job Requirements
- Must exhibit the ability to follow oral and written instructions
- must be able to communicate effectively with patients, visitors and staff
- must be able to use the proper tracking and communication tools utilized by department
- must be able to work independently
- physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds
Job Qualifications
- Must exhibit the ability to follow oral and written instructions
- must be able to communicate effectively with patients, visitors and staff
- must be able to use the proper tracking and communication tools utilized by department
- must be able to work independently
- physical ability to lift/carry up to 50 pounds and a push/pull force up to 50 pounds
- one to three years of environmental services experience preferred in healthcare or hospitality environment
Job Duties
- Cleans and maintains patient rooms, offices, public areas, treatment rooms, and other assigned areas daily, including collecting and removing trash, changing bed linens, and sanitizing all surfaces
- follows policies and procedures on patient isolation and contact precautions as necessary
- stocks paper items and other supplies in assigned areas as necessary or designated
- maintains cart and equipment in clean, working condition and stores in appropriate storage area
- promotes safety in the workplace by using wet floor signs, PPE, and not leaving housekeeping cart or supplies unattended
- uses chemicals and equipment in an effective and safe manner with proper dilution and labeling
- notifies supervisor of equipment needing repairs and reports all safety hazards to manager
- communicates to supervisor any issues including inability to complete schedule and is proactive in dealing with observed deficiencies
- establishes and maintains interpersonal relationships with hospital personnel while assuring confidentiality of patient information
- exhibits ability to articulate designed scripting model to customers
- uses organizational and unit resources efficiently
- manages work schedule efficiently, completing tasks and assignments on time
- contributes to opportunities and processes for continuous improvement
- participates in efforts to reduce costs, streamline work processes, and improve services
- presents a friendly, approachable, professional demeanor and appearance
- provides accurate information and timely updates to patients and customers, addresses questions and concerns promptly, or directs to appropriate resources
- uses effective service recovery skills to solve problems or service breakdowns when they occur
- demonstrates teamwork by helping co-workers within and across departments, communicates effectively with others, respects diverse opinions and styles, and acknowledges contributions of others
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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