Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Flexible Schedule
Job Description
Kampgrounds of America, Inc. (KOA) is the world's largest network of privately owned campgrounds, specializing in outdoor hospitality with over 500 locations throughout the United States and Canada. Founded in 1962, KOA has grown to become a leader in the industry, combining a mix of franchised and company-owned parks. The company's mission "connecting people to the outdoors and each other" highlights their dedication to fostering family-friendly, passionate, entrepreneurial, customer-focused, and innovative environments. KOA’s extensive network offers a unique outdoor experience, emphasizing quality service and memorable stays for travelers seeking connection with nature and comfort during their journeys.
This po... Show More
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Job Requirements
- Ability to stand for long periods of time
- Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly
- Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain
- Able to work inside and outdoors and in various climates
- Able to travel by automobile
Job Qualifications
- Desire to work in housekeeping or related field
- Basic understanding of English language and willingness to learn through hands-on experience of housekeeping and janitorial procedures
- Comfortable in a fast-paced and high-pressure environment
- Motivated, goal oriented and results driven
- Ability to maintain confidentiality
- Able to work nights, weekends, and holidays
- Valid driver’s license
Job Duties
- Clean and style accommodation rooms and public areas efficiently to brand expectations with great attention to detail and within time standards
- Refresh and replenish guest rooms with amenities, supplies, linens, and applicable collateral
- Take a proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary
- Complete maintenance requests in a timely manner and in order of priority
- Take ownership to resolve guest challenges, working collaboratively with the guest services team and property leadership
- Fill out appropriate forms and turn in any items left by guests to the housekeeping supervisor
- Ensure adherence to quality standards and health and safety regulations
- Remove bedding and count linens in the room, then make beds neatly with fresh sheets and pillowcases
- Wash, dry and fold laundry as required
- Pick up debris from floors and empty trash in wastebaskets
- Clean mirrors, shelves, dishes, door frames, and furniture
- Dust all surfaces, vacuum and sweep floors, and arrange furniture properly
- Sanitize kitchen and bathrooms, scrub basins, tubs, toilets, and floors with appropriate chemical solutions in accordance with industry standards and company policy while using protective equipment
- Sign out and sign in master room keys daily and never loan out keys or remove them from the property
- Conserve energy by closing shades or blinds and turning up air conditioning in unoccupied rooms
- Report room condition and status to housekeeping supervisor and guest services
- Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping safety and security procedures
- Maintain cleanliness of all areas of campground
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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