Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $24.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Paid Time Off
Employee assistance program
401k plan
Job Description
AC Hotel Boston Downtown, a premier property under Colwen Hotels, is a distinguished name in the hospitality industry known for delivering exceptional guest experiences. Located in the vibrant heart of Boston, this hotel blends modern luxury with classic sophistication, providing guests a comfortable and memorable stay. Colwen Hotels, recognized for its commitment to quality and service excellence, operates numerous properties with a focus on creating welcoming environments through meticulous hospitality standards and employee dedication. As part of this reputable establishment, AC Hotel Boston Downtown upholds the brand’s promise by maintaining the highest standards of cleanliness, guest service, and operational efficiency,... Show More
Job Requirements
- Prior experience as a cleaner or housekeeper, hotel experience preferred
- Detail-oriented and thorough
- Remain discreet and respect privacy of guests
- Work with the highest level of integrity
- Perform consistent work to the highest standard
- Ability to work quickly without compromising quality
- Ability to work with little supervision and maintain a high level of performance
- Ability to interact with guests in a pleasant and friendly way
- Excellent prioritization and time management skills
- Willingness to work rotational 7-day work cycle, including weekends and holidays
Job Qualifications
- Prior experience as a cleaner or housekeeper, hotel experience preferred
- Detail-oriented and thorough
- Ability to work quickly without compromising quality
- Ability to work with little supervision and maintain a high level of performance
- Ability to interact with guests in a pleasant and friendly way
- Excellent prioritization and time management skills
- Willingness to work rotational 7-day work cycle, including weekends and holidays
Job Duties
- Receive list of assigned rooms from manager and prioritize rooms
- Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness
- Respond promptly to requests from guests and other departments
- Check the inventory of cleaning cart and add necessary supplies
- Transport cart to assigned floor or rooms
- Ensure privacy of guests at all times
- Knock and announce self before entering assigned guest rooms
- Return at a later time if room is occupied
- Check amenities and supplies in rooms
- Restock according to standards
- Neatly make beds and stock bath linens according to standard
- Clean and disinfect bathrooms, kitchen, and/or coffee stations
- Remove all trash, dirty linens, towels and room service items from rooms
- Check that all appliances are in the room and in clean working order
- Straighten desk area and furniture
- Dust, polish furniture and remove marks/stains from walls and furnishing
- Vacuum carpets and clean floors
- Notify maintenance department of needed maintenance or repairs
- Ensure room meets hotel standards with final walk around
- Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
- Take found items to designated lost and found area
- Perform other duties as requested
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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