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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Team Member Assistance Program
hotel discounts
quarterly bonuses
Job Description
Drury Hotels is a renowned hospitality company committed to providing an exceptional guest experience through its high standards of cleanliness, comfort, and customer service. Located at 7301 Shallowford Rd, Chattanooga, Tennessee, this establishment is part of a larger network of hotels that prioritize not only their guests' satisfaction but also the well-being and growth of their employees. Drury Hotels has earned multiple awards, including being ranked among Newsweek's America’s Greatest Workplaces 2025, which reflects its dedication to creating a positive and enriching work environment for its staff. Known for its promote-from-within culture, Drury Hotels offers extensive career growth opportunities, mentorship... Show More
Job Requirements
- Knowledge, skill, and mental ability equivalent to completion of 2 years of high school
- No previous cleaning experience required
- Ability to work independently and follow verbal and written instructions
- Ability to walk and stand throughout the entire shift
- Ability to push, vacuum, reach, stretch, and bend as part of daily work activities
- Ability to lift 25 to 35 pounds intermittently throughout the workday
Job Qualifications
- Completion of two years of high school or equivalent
- Positive attitude with willingness to work as part of a team
- Ability to work independently with minimal supervision
- Strong customer service skills with dedication to excellent guest experiences
- Basic knowledge of cleaning procedures and supplies
- Physical ability to perform required cleaning duties
- Effective communication skills
Job Duties
- Perform a variety of hotel cleaning services to maintain guest rooms according to established standards
- Visually inspect rooms to identify maintenance needs
- Assist guests by providing linens, towels, amenities, or information upon request
- Contribute to maintaining a positive work environment for team members and guests
- Respond promptly and efficiently to guest requests, inquiries, and complaints with a courteous attitude
- Help with laundry and cleaning of public spaces as needed
- Ensure rooms are cleaned to a higher standard than competitors
Job Criteria
Experience
No experience required
Job Location
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