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Job Overview
Compensation
Hourly
Range $13.75 - $17.75
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
supportive work environment
uniform provided
Job Description
The hiring establishment is a well-regarded hotel that prioritizes delivering exceptional service and maintaining high cleanliness standards to ensure guest satisfaction. This hotel operates with a strong commitment to hospitality excellence, fostering a warm and inviting environment where guests feel comfortable and valued throughout their stay. As an entity in the hospitality industry, it exemplifies professionalism and strives to uphold its brand's principles by providing well-maintained accommodations and attentive customer service.
The role of Room Attendant or Housekeeper is particularly crucial in contributing to the overall guest experience. This position involves meticulously cleaning guest rooms and public areas, ensurin... Show More
The role of Room Attendant or Housekeeper is particularly crucial in contributing to the overall guest experience. This position involves meticulously cleaning guest rooms and public areas, ensurin... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in housekeeping or related field preferred
- ability to stand and walk for extended periods
- physical capability to lift, push, and pull up to 25 pounds
- availability to work flexible hours including weekends and holidays
- attention to detail and strong organizational skills
- ability to follow instructions and work independently or as part of a team
- basic communication skills
- commitment to maintaining cleanliness and guest satisfaction
Job Qualifications
- proven experience as a housekeeper or room attendant preferred
- knowledge of cleaning chemicals and supplies
- understanding of health and safety regulations
- ability to perform physical tasks required by the job
- good interpersonal and communication skills
- reliability and punctuality
- ability to work efficiently in a fast-paced environment
- commitment to providing excellent customer service
Job Duties
- possess a positive and upbeat personality with a desire to deliver outstanding customer service and cleanliness to our guests
- maintain a high level of professional appearance and demeanor, wearing the brand-approved uniform and name tag as required
- maintain the highest level of confidentiality in all areas giving our guests the highest level of trust in our housekeeping staff
- demonstrate a professional sense of urgency while in guest rooms and public spaces to provide a thoughtful guest experience promptly, consistently meeting budgeted goals for minutes per room
- clean and stock all guest rooms as assigned, including changing linens, replacing supplies, dusting, vacuuming, stocking supplies, emptying trash, removing used linens and room service items, cleaning bathrooms, toilets, tubs, and sink
- dust, polish furniture, straighten furnishings, and appliances
- keep head housekeeper informed of room status on a timely basis
- greet guests as you encounter them throughout the property
- take pride in your work, strictly adhering to all federal, state, local and brand health, safety, and sanitary guidelines
- complete training in all areas of security, alcohol, and health and safety
- follow all safe chemical handling procedures according to the chemical manufacturer’s instructions
- keep workspace, storage rooms, housekeeping carts clean and well organized and stocked, including equipment such as vacuum cleaners
- work in an organized fashion following the step-by-step process
- observe the condition of furniture, walls, trim, carpet, and appliances and report all deficiencies following the hotels’ policies
- keep lines of communication open within the housekeeping department
- participate in daily standup meetings, housekeeping, and all staff meetings
- adhere to key control guidelines
- assist in quarterly, spring, fall, annual cleaning duties as assigned
- turn in lost and found items following the company procedure
- assist in training of new staff
- participate in and support a positive, enjoyable work environment
- hold an understanding of hotel products and services (i.e., food and beverage, recreation)
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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