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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Basic Life Insurance & AD&D
voluntary life insurance
Voluntary Short-term Disability
voluntary long-term disability
Critical Illness
hospital indemnity
Accident plans
Pet insurance
401(k) retirement plan
paid time off (PTO)
Job Description
Ivy Hospitality is a well-established company known for its dedication to providing exceptional guest experiences through superior service and quality accommodations. As a leader in the hospitality industry, Ivy Hospitality operates a wide range of hotels that cater to the needs of diverse travelers including leisure, business, and group guests. The company prides itself on fostering a welcoming and inclusive environment not only for its guests but also for its team members. With a strong focus on guest satisfaction, Ivy Hospitality continually invests in employee development, modern facilities, and innovative practices to ensure a memorable stay for every visitor.
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Job Requirements
- High school diploma or equivalent preferred
- no prior experience required
- basic communication skills
- must be able to stand and exert well-paced mobility for up to 8 hours
- must be able to lift up to 30 pounds on a regular and continuing basis
- must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks
- must maintain a neat, clean, and well-groomed appearance according to company standards
- flexibility to work varying schedules including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent preferred
- basic communication skills both verbal and written
- hospitality experience is a plus
- ability to stand and exert well-paced mobility for up to 8 hours
- capability to lift up to 30 pounds regularly
- ability to bend, stoop, squat, and stretch to fulfill cleaning tasks
- flexibility to work varying schedules including nights, weekends, and holidays
- neat, clean, and well-groomed appearance according to company standards
Job Duties
- Clean and reset guest bedroom and bathroom areas according to established standard, using provided chemicals and cleaning equipment properly and safely
- Maintain cleanliness of hallways and common areas as assigned
- Perform other duties as requested, such as cleaning unexpected spills or completing special guest requests
- Assist other housekeeping associates in maintaining clean and organized work and public areas
- Participate in the hotel's carpet care program by spotting carpet during room cleaning
- Report any maintenance issues or needs to the supervisor
- Stock and maintain housekeeping carts and linen storage rooms
- Complete "room assignment sheet" accurately, documenting completed tasks and any issues encountered
- Respond promptly to guest complaints or special requests, ensuring guest satisfaction
- Follow proper procedures for entering guest rooms, ensuring guest privacy and security
- Greet guests with a smile, make eye contact, and offer friendly assistance when interacting
- Adhere to all company policies and procedures related to safety and security, including proper handling and storage of keys and lost and found items
- Be knowledgeable of policies regarding emergency procedures and blood-borne pathogen protocols
- Communicate effectively with coworkers and other departments, contributing to a supportive work environment
Job Qualifications
Experience
No experience required
Job Location
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