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Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Hampton Inn Daytona Shores - Oceanfront is a prominent hotel under the ownership of MCR, the third-largest hotel owner-operator in the United States. Founded in 2006, MCR boasts a portfolio valued at 5.0 billion dollars, comprising 148 premium-branded hotels with over 22,000 guestrooms scattered across 37 states and 106 cities. Headquartered with offices in New York City, Dallas, Chicago, and Richmond, Virginia, MCR employs more than 7,000 team members nationwide. Their properties operate under nine Marriott brands, eight Hilton brands, and several unflagged independent hotels, providing guests with consistent quality and service recognized through numerous industry awards and accolades. Notable... Show More
Job Requirements
- Experience in a hospitality, service, consumer-facing franchise or related field preferred
- Can-do attitude
- Ability to follow guidelines and procedures
- Ability to work well under pace and pressure
- Effective listening and conflict resolution skills
- Strong communication skills
- Desire to serve all guests
- Must be 18 years of age or older
- Willingness to work varied schedules including evenings, nights, weekends, and holidays
- Arrive and clock in on time for every shift, clock out as scheduled
- Clock in/out for breaks at designated times
- Provide sufficient notice when calling out for scheduled shifts
Job Qualifications
- Experience in hospitality, service, consumer-facing franchise or related field preferred
- Positive attitude and willingness to learn
- Ability to follow established guidelines and procedures
- Effective listening and conflict resolution skills
- Strong communication skills
- Desire to serve guests with hospitality
- Must be 18 years of age or older
- Willingness to work varied schedules including nights, weekends, and holidays
Job Duties
- Greet guests happily upon arrival and throughout their stay
- Use the guests' names whenever possible
- Contribute to great guest satisfaction scores
- Handle challenging guest situations with hospitality and urgency
- Maintain strong knowledge of hotel facilities and amenities
- Support all groups and events at the hotel
- Understand and utilize relevant job-related technology
- Answer all incoming calls with friendly and professional phone etiquette
- Keep all workspaces sparkling clean and well-organized
- Assist with cleaning guest rooms and public spaces as needed
- Greet guests happily with a smile while cleaning
- Complete all operational checklists accurately and timely
- Prepare and restock guest rooms per shift assignment
- Assist with additional cleaning projects as assigned by supervisor
- Wear a clean, approved uniform, be well-groomed and smile at all times
- Communicate clearly and professionally with team members
- Demonstrate a can-do attitude, willing to exceed traditional role limits
- Collaborate with team members to foster a positive workplace
Job Qualifications
Experience
No experience required
Job Location
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