You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $15.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Courtyard Dallas Plano/Richardson is part of the MCR family, which stands as the third-largest hotel owner-operator in the United States. Established in 2006, MCR operates with a substantial footprint across the country, managing a $5.0 billion portfolio that includes 148 premium-branded hotels, encompassing more than 22,000 guestrooms in 37 states and 106 cities. With offices located in New York City, Dallas, Chicago, and Richmond, Virginia, MCR boasts a talented team of over 7,000 employees and operates under numerous renowned brands including nine Marriott brands and eight Hilton brands, alongside various independent hotels. The company is celebrated for its innovation, having... Show More
Job Requirements
- Minimum age of 18 years
- Ability to follow established procedures and guidelines
- Willingness to work varied schedules including evenings, nights, weekends, and holidays
- Ability to handle work pace and pressure effectively
- Effective listening and conflict resolution skills
- Good communication skills
- Positive attitude and eagerness to learn
- Desire to provide excellent hospitality and guest service
- Punctuality in clocking in and out for shifts and breaks
- Providing sufficient notice for call outs
- Physical ability to perform repetitive motions, bending, kneeling, climbing, balancing, crawling, lifting and standing for extended periods
Job Qualifications
- Experience in hospitality, service, consumer-facing franchise or related field preferred
- Positive attitude and willingness to learn
- Ability to understand and follow established guidelines and procedures
- Ability to work well under high-pressure, stressful situations
- Effective listening and conflict resolution skills
- Clear and effective communication skills
- Desire to serve guests with hospitality and excellent service
- Must be 18 years of age or older
- Willingness to work varied schedules including evenings, nights, weekends, and holidays
- Punctuality in clocking in and out for shifts and breaks
- Ability to provide sufficient notice for call outs
Job Duties
- Greet guests happily upon arrival and throughout their stay with a smile
- Use the guests’ names whenever possible to ensure they feel welcomed
- Contribute to great guest satisfaction scores by working collaboratively
- Handle challenging guest situations with hospitality and urgency
- Maintain strong knowledge of hotel facilities and amenities
- Support and be aware of all groups and events at the hotel
- Answer all incoming calls with friendly service using the approved greeting
- Keep all workspaces clean and well-organized both front and back of the house
- Assist in cleaning guest rooms and public spaces as necessary
- Greet guests with hospitality while performing cleaning duties
- Complete all operational checklists accurately and on time each shift
- Provide accurate and timely shift handover reports
- Wear clean, approved uniform with nametag and maintain groomed appearance
- Communicate clearly, honestly, and professionally with team members
- Exhibit a can-do attitude and willingness to go beyond traditional roles
- Collaborate with all team members to foster a positive workplace and welcoming environment
- Complete pre-cleaning duties including stocking room supplies and attending team meetings
- Thoroughly clean and restock assigned guest rooms per shift
- Perform additional cleaning projects in storage rooms, public areas, guest laundry, and deep cleaning as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All