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Job Overview
Compensation
Hourly
Range $13.50 - $17.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Our hotel is a reputable establishment dedicated to providing exceptional hospitality and comfort to our guests. As a part of a well-known brand in the hospitality industry, we pride ourselves on maintaining high standards of cleanliness, customer service, and guest satisfaction. We operate with a strong commitment to creating an inviting and safe environment, offering a range of services including dining, recreation, and accommodation that meets the needs and expectations of our diverse clientele. Our housekeeping team plays a crucial role in upholding these standards by ensuring every guest room and public area reflects our brand's commitment to quality and... Show More
Job Requirements
- high school diploma or equivalent
- previous housekeeping or cleaning experience preferred
- ability to work efficiently and manage time effectively
- strong attention to detail and cleanliness standards
- good communication skills
- ability to follow instructions and safety guidelines
- physical stamina to perform demanding cleaning tasks
- basic knowledge of cleaning chemicals and equipment
Job Qualifications
- high school diploma or equivalent
- previous housekeeping or cleaning experience preferred
- ability to work efficiently and manage time effectively
- strong attention to detail and cleanliness standards
- good communication skills
- ability to follow instructions and safety guidelines
- ability to work independently and as part of a team
- physical stamina to perform demanding cleaning tasks
- basic knowledge of cleaning chemicals and equipment
- commitment to providing excellent customer service
- willingness to learn and adapt to new procedures and standards
Job Duties
- possess a positive and upbeat personality with a desire to deliver outstanding customer service and cleanliness to our guests
- maintains a high level of professional appearance and demeanor, wearing the brand-approved uniform and name tag as required
- maintain the highest level of confidentiality in all areas giving our guests the highest level of trust in our housekeeping staff
- demonstrate a professional sense of urgency while in guest rooms and public spaces to provide a thoughtful guest experience promptly, consistently meeting budgeted goals for minutes per room
- clean and stock all guest rooms as assigned, including changing linens, replacing supplies, dusting, vacuuming, stocking supplies, emptying trash, removing used linens and room service items, cleaning bathrooms, toilets, tubs, and sink
- dust, polish furniture, straighten furnishings, and appliances
- clean appliances, and dishes if applicable
- keep Head Housekeeper informed of room status on a timely basis
- greet guests as you encounter them throughout the property
- take pride in your work, strictly adhering to all federal, state, local and brand health, safety, and sanitary guidelines
- complete training in all areas of security, alcohol, and health and safety, ensuring that all OSHA, state, and federal guidelines for chemical, fire, health, and safety are being followed
- follow all safe chemical handling procedures according to the chemical manufacturer's instructions
- keep workspace, storage rooms, housekeeping carts clean and well organized and stocked, including equipment such as vacuum cleaners
- work in an organized fashion following the step-by-step process
- observe the condition of furniture, walls, trim, carpet, and appliances
- report all deficiencies following the hotels' policies
- keep lines of communication open within the housekeeping department
- participate in daily standup meetings, housekeeping, and all staff meetings
- adhere to key control guidelines
- assist in quarterly, spring, fall, annual cleaning duties as assigned
- turn in lost and found items following the company procedure
- assist in training of new staff
- participates in and supports a positive, enjoyable work environment
- holds an understanding of hotel products and services (i.e., food and beverage, recreation)
- performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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