You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Range $11.00 - $12.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Courtyard by Marriott Brownsville, Texas, is a distinguished hotel that is part of MCR, the third-largest hotel owner-operator in the United States. Founded in 2006, MCR boasts a robust portfolio of 148 premium-branded hotels with more than 22,000 guestrooms located across 37 states and 106 cities. MCR operates hotels under nine Marriott brands, eight Hilton brands, and several independent properties. With over 7,000 team members nationwide, the company is renowned for its commitment to excellence, innovation, and quality service. This hotel adheres to MCR's universal role standards, emphasizing cleanliness, friendliness, guest satisfaction, and teamwork to create a welcoming and safe... Show More
Job Requirements
- Must be 18 years of age or older
- Must arrive and clock in on time for every shift and clock out as scheduled
- Must clock in/out for breaks at designated times
- Provide sufficient notice when calling out for scheduled shifts
- Must be able to handle stressful and high-pressure situations
- Must be able to lift and carry housekeeping items
- Ability to stoop, climb, balance, kneel, crawl, stand, walk, and perform repetitive motions
- Must be able to follow established guidelines and procedures
- Must have effective listening and communication skills
- Must have a positive attitude and willingness to learn
- Must be able to work a varied schedule including evenings, nights, weekends, and holidays
Job Qualifications
- Experience in hospitality, service, consumer-facing franchise, or related field preferred
- Positive attitude and willingness to learn
- Ability to follow established guidelines and procedures
- Effective listening and conflict resolution skills
- Strong communication skills
- Desire to serve guests and provide excellent hospitality
- Ability to work varied schedules including evenings, nights, weekends, and holidays
- Ability to perform physical tasks associated with housekeeping
Job Duties
- Greet guests happily upon arrival and throughout their stay with a smile
- Use guests’ names whenever possible to ensure they feel welcome
- Work together to contribute to great guest satisfaction scores
- Handle challenging guest situations with hospitality and urgency
- Maintain strong knowledge of hotel facilities, amenities, and events
- Answer calls with friendly service using approved greeting
- Keep all areas clean and well-organized, including guest rooms, public spaces, and workspaces
- Assist in cleaning guest rooms and public spaces as needed
- Greet every guest happily while cleaning
- Ensure all operational checklists are completed with 100% accuracy
- Submit accurate and timely shift handover reports
- Wear clean approved uniform and maintain professional appearance
- Communicate clearly, honestly, and professionally with team members
- Demonstrate a can-do attitude by supporting various hotel needs
- Collaborate with team members to create welcoming environment
- Complete pre-cleaning duties such as stocking supplies and attending meetings
- Thoroughly clean and restock assigned guest rooms
- Perform additional cleaning projects as assigned by supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All