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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Employee assistance program
Uniform allowance
Job Description
Our establishment is a well-regarded hotel committed to delivering exceptional guest experiences through cleanliness, comfort, and superior service. We pride ourselves on maintaining high standards of quality and hospitality, ensuring that every guest feels welcomed and valued throughout their stay. Our team consists of dedicated professionals working together to uphold these values and exceed guest expectations consistently. As a prominent player in the hospitality industry, we strive to create a warm, inviting atmosphere supported by outstanding operational practices and a genuine care for our guests. This role is an essential part of our housekeeping department, a critical team that directly... Show More
Job Requirements
- high school diploma or equivalent preferred
- previous experience in housekeeping or related field
- ability to perform physical tasks such as lifting, bending, and standing for extended periods
- knowledge of cleaning techniques and use of cleaning equipment
- understanding and adherence to health and safety regulations
- excellent time management skills
- good communication skills
- ability to work as a team member
- availability to work varied shifts including weekends and holidays
Job Qualifications
- high school diploma or equivalent preferred
- previous housekeeping or cleaning experience is an advantage
- ability to work efficiently with attention to detail
- strong communication and interpersonal skills
- ability to follow instructions and work independently
- commitment to maintaining high standards of cleanliness and guest service
- basic knowledge of chemical handling and safety procedures
- ability to work flexible hours including weekends and holidays
Job Duties
- possess a positive and upbeat personality with a desire to deliver outstanding customer service and cleanliness to our guests
- maintains a high level of professional appearance and demeanor, wearing the brand-approved uniform and name tag as required
- maintain the highest level of confidentiality in all areas giving our guests the highest level of trust in our housekeeping staff
- demonstrate a professional sense of urgency while in guest rooms and public spaces to provide a thoughtful guest experience promptly, consistently meeting budgeted goals for minutes per room
- clean and stock all guest rooms as assigned, including changing linens, replacing supplies, dusting, vacuuming, stocking supplies, emptying trash, removing used linens and room service items, cleaning bathrooms, toilets, tubs, and sink
- dust, polish furniture, straighten furnishings, and appliances
- clean appliances and dishes if applicable
- keep head housekeeper informed of room status on a timely basis
- greet guests as you encounter them throughout the property
- take pride in your work, strictly adhering to all federal, state, local and brand health, safety, and sanitary guidelines
- complete training in all areas of security, alcohol, and health and safety, ensuring that all OSHA, state, and federal guidelines for chemical, fire, health, and safety are being followed
- follow all safe chemical handling procedures according to the chemical manufacturer's instructions
- keep workspace, storage rooms, housekeeping carts clean and well organized and stocked, including equipment such as vacuum cleaners
- work in an organized fashion following the step-by-step process
- observe the condition of furniture, walls, trim, carpet, and appliances
- report all deficiencies following the hotels' policies
- keep lines of communication open within the housekeeping department, participate in daily standup meetings, housekeeping, and all staff meetings
- adhere to key control guidelines
- assist in quarterly, spring, fall, annual cleaning duties as assigned
- turn in lost and found items following the company procedure
- assist in training of new staff
- participates in and supports a positive, enjoyable work environment
- holds an understanding of hotel products and services such as food and beverage, recreation
- performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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