Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Hampton Inn Daytona Shores - Oceanfront is a premium hotel property managed by MCR, the third-largest hotel owner-operator in the United States. Since its founding in 2006, MCR has successfully managed a portfolio valued at $5.0 billion, encompassing 148 premium-branded hotels with more than 22,000 guestrooms across 37 states and 106 cities. The company operates hotels under leading brands such as Marriott and Hilton, alongside unflagged independent hotels. MCR has earned numerous prestigious awards for innovation and hospitality excellence, including being named one of Fast Company's 10 Most Innovative Travel Companies of 2020 and receiving multiple partnership awards from Marriott... Show More
Job Requirements
- must be 18 years of age or older
- ability to follow established guidelines and procedures
- ability to handle high-pressure situations
- effective at listening understanding clarifying and resolving concerns and issues
- strong communication skills
- desire to serve all guests
- willingness to work varied schedule including evenings nights weekends and holidays
- punctuality in clocking in and out as scheduled
- provide sufficient notice when calling out for scheduled shifts
- able to perform physical working demands including stooping climbing balancing kneeling crawling standing walking repetitive motions and lifting
Job Qualifications
- experience in a hospitality service or consumer-facing franchise preferred
- positive can-do attitude and willingness to learn
- ability to understand and follow established guidelines and procedures
- ability to work well in high-pressure and stressful situations
- effective listening and conflict resolution skills
- strong communication skills
- desire to serve all guests
- must be 18 years of age or older
- willingness to work varied schedule including evenings nights weekends and holidays
- ability to perform physical demands of the job
- ability to clock in and out punctually
- ability to provide sufficient notice when calling out for shifts
Job Duties
- greet guests happily upon arrival and throughout their stay with a smile
- use guests' names whenever possible to ensure they feel welcomed
- work together to contribute to great guest satisfaction scores
- handle challenging guest situations with hospitality and urgency
- maintain strong knowledge of hotel facilities and amenities
- support hotel events and groups awareness
- answer incoming calls with friendly service using approved greeting
- keep all front and back of house areas clean and well-organized
- pitch in to clean guest rooms and public spaces as needed
- greet guests happily by name while cleaning
- complete operational checklists accurately every shift
- submit accurate and timely shift handover reports
- wear a clean approved uniform and maintain grooming
- communicate clearly, honestly, and professionally with team members
- be willing to stretch beyond traditional role to meet business needs
- collaborate to create welcoming environment and positive workplace
- complete pre-cleaning duties including stocking room supplies and attending meetings
- clean and restock assigned guest rooms thoroughly per shift
- perform additional cleaning projects as assigned including storage rooms and deep cleaning
- maintain punctuality and follow timekeeping protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurants and hotels use OysterLink to hire.
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