Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Employee assistance program
Job Description
Residence Inn Seattle SeaTac Airport is a well-established hotel brand known for its commitment to providing exceptional hospitality experiences to travelers. Located near Seattle-Tacoma International Airport, this Residence Inn caters mainly to business travelers, families, and tourists seeking comfortable extended stays with the convenience of proximity to the airport and local attractions. As part of the globally recognized Marriott family, Residence Inn combines quality accommodations with outstanding customer service and a welcoming atmosphere. The hotel prides itself on cleanliness, guest satisfaction, and teamwork, ensuring every guest enjoys a spotless, friendly, and safe environment throughout their visit.
The hotel is curr... Show More
The hotel is curr... Show More
Job Requirements
- Must be 18 years of age or older
- Experience in a hospitality or service role preferred
- Ability to work varied schedules including evenings, nights, weekends, and holidays
- Positive attitude and willingness to learn
- Ability to follow guidelines and procedures
- Ability to handle stressful and high-pressure situations
- Effective listening and conflict resolution skills
- Clear communication skills
- Desire to serve guests
- Arrive and clock in on time for every shift
- Clock in/out for breaks at scheduled times
- Provide sufficient notice for call outs
- Ability to perform physical tasks such as stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive motions, and lifting housekeeping items
- Willingness to follow instructions and perform job-related duties as assigned
Job Qualifications
- Experience in hospitality, service, or a related consumer-facing field preferred
- Positive attitude and willingness to learn
- Ability to understand and follow established guidelines and procedures
- Effective listening and conflict resolution skills
- Clear communication skills
- Desire to serve all guests
- Must be 18 years of age or older
- Ability to work varied schedules including evenings, nights, weekends, and holidays
- Ability to arrive and clock in on time for every shift
- Ability to clock in/out for breaks as scheduled
- Provide sufficient notice when calling out for shifts
Job Duties
- Greet guests happily upon arrival and throughout their stay with a smile
- Use guests' names whenever possible to ensure they feel welcomed
- Work together with team members to contribute to great guest satisfaction scores
- Handle challenging guest situations with hospitality and urgency
- Maintain strong knowledge of hotel facilities and amenities
- Support groups and events at the hotel
- Understand and use relevant technology for the role
- Answer incoming calls with friendly service using the approved greeting
- Keep all work areas clean and well-organized
- Assist in cleaning guest rooms and public spaces as needed
- Thoroughly clean and restock guest rooms as assigned
- Complete pre-cleaning duties including stocking supplies and attending meetings
- Perform additional cleaning projects in storage rooms, public spaces, and guest laundry
- Complete operational checklists accurately and on time
- Submit accurate handover reports for shift-to-shift communication
- Wear clean, approved uniform and be well-groomed with a nametag
- Communicate clearly, honestly, and professionally with team members
- Demonstrate willingness to stretch beyond traditional roles to meet business needs
- Collaborate to create a welcoming environment and positive workplace
- Follow job-related instructions and perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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