Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
DoubleTree by Hilton Tallahassee is part of MCR, the third-largest hotel owner-operator in the United States. Founded in 2006, MCR operates a $5.0 billion portfolio of 148 premium-branded hotels featuring more than 22,000 guestrooms across 37 states and 106 cities. MCR manages hotels under prestigious brands including Marriott and Hilton, in addition to independent properties. The company is renowned for innovation in travel and hospitality, recognized as one of Fast Company's 10 Most Innovative Travel Companies of 2020 and a three-time recipient of the Marriott Partnership Circle Award and Hilton Legacy Award for Top Performer. Located in Tallahassee, this DoubleTree... Show More
Job Requirements
- Must be 18 years of age or older
- Ability to work varied schedules including evenings, nights, weekends, and holidays
- Ability to handle stressful and high-pressure situations
- Must arrive and clock in/out on time for every shift
- Ability to follow established guidelines and procedures
- Effective communication and conflict resolution skills
- Positive attitude and willingness to learn
- Must be able to perform physical tasks such as stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive motions, and lifting
- Must provide sufficient notice when calling out for scheduled shifts
Job Qualifications
- Experience in hospitality or consumer-facing service preferred
- Positive attitude and willingness to learn
- Ability to follow established guidelines and procedures
- Effective listening and conflict resolution skills
- Strong communication skills
- Desire to provide exceptional hospitality and guest service
- Must be 18 years of age or older
- Ability to work varied schedules including evenings, nights, weekends, and holidays
- Commitment to teamwork and collaboration
Job Duties
- Greet guests happily and use their names whenever possible
- Handle challenging guest situations with hospitality and urgency
- Maintain spotless cleanliness in guest rooms and public areas
- Complete operational checklists accurately and on time every shift
- Wear a clean, approved uniform and be well-groomed while smiling
- Communicate clearly and professionally with team members
- Collaborate and support team members to create a welcoming environment
- Stock room supplies and tools on assigned work cart
- Attend morning stand-up meetings
- Assist with laundry activities and fold dirty linens
- Clean and restock assigned guest rooms thoroughly
- Perform additional cleaning projects as assigned including deep cleaning and storage areas
- Follow established guidelines and procedures strictly
- Arrive and clock in/out on time for scheduled shifts
- Clock in/out for breaks at designated times
- Provide proper notice when calling out for scheduled shifts
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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