Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.30 - $17.30
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Flexible Schedule
Competitive benefits plan
Opportunities for training and career advancement
Employee Discounts
supportive work environment
Comprehensive health insurance
Paid Time Off
Job Description
The Hampton Inn Buffalo-Amherst, located in Amherst, NY, is a distinguished hotel strategically positioned between two popular destinations: the Amherst Recreation Complex and the University at Buffalo North Campus. The Amherst Recreation Complex boasts indoor and outdoor sports and recreational activities throughout the year, while the Northtown Center stands as the top tourism destination in town, making this location a hub for visitors and locals alike. The Hampton Inn Buffalo-Amherst is not only well-located but also unique in its commitment to accessibility and inclusivity; it proudly holds the distinction of being the first hotel in the nation certified for Universal... Show More
Job Requirements
- Ability to arrive to work on time when scheduled
- Physically able to move large objects such as carts, large bags of linen, ironing board
- Physically able to operate cleaning equipment such as vacuum cleaners, brooms, spray bottles
- Ability to read and recognize suite numbers
- Willingness to work weekend, holiday, and morning shifts
- Flexibility with scheduling to meet hotel operations needs
- No immigration or work visa sponsorship will be provided
- Must follow personal protective equipment (PPE) requirements and safety procedures
Job Qualifications
- High school degree or equivalent preferred
- 6 months of housekeeping or janitorial services preferred
- Ability to learn, follow and enforce standards for cleanliness with exceptional attention to detail
- Strong customer service orientation
- Organization and time management skills
- Ability to communicate effectively with guests and team members verbally or in written form
- Ability to operate in a 7-day per week, 24-hour per day business environment
Job Duties
- Cleaning suites, rooms, and other areas as assigned to meet health and safety standards within the specified timeframe
- Making beds, dusting, vacuuming, and washing windows/tracks
- Using vacuum cleaners and shampooers on rugs, carpets, upholstered furniture, and draperies
- Wiping down counters, coffee tables, side tables, and other furniture
- Thoroughly cleaning bathrooms, showers, toilets, bathtubs, sinks, flooring, and countertops
- Removing trash from rooms, emptying trash cans, placing trash in larger bags, and delivering to designated area
- Reporting rooms as cleaned and available
- Replenishing or replacing supplies in rooms such as drinking glasses, linens, writing supplies, shower curtains, and other bathroom items
- Maintaining maid cart with cleaning products, supplies, and equipment, including vacuum maintenance
- Reporting, turning in, and logging all lost and found items
- Greeting or acknowledging guests immediately and politely
- Responding to special requests and questions by guests, providing extra amenities in a timely manner
- Providing customer service including information about hotel services, activities and local attractions, or directing guests to the front desk
- Returning items such as luggage carts, large bags of linen, cots, or baby cribs to designated area
- Reporting and assisting with maintenance deficiencies, safety hazards, accidents, or injuries
- Following personal protective equipment (PPE) requirements and reporting defective, damaged or lost PPE
- Following all safety procedures and responding appropriately in emergency situations
- Ensuring uniform and personal appearance are clean and professional
- Maintaining a hospitable service atmosphere at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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