Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.25 - $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Uniform allowance
Job Description
DoubleTree by Hilton Tallahassee is a premier hotel located in the heart of Tallahassee, Florida. As part of the Hilton Worldwide portfolio, DoubleTree offers a distinguished hospitality experience known for its signature warm chocolate chip cookies at check-in, excellent customer service, and comfortable, well-appointed accommodations. The hotel serves a wide range of guests, from business travelers attending events or conferences, to tourists exploring the local area. This establishment prides itself on maintaining cleanliness, safety, and a welcoming atmosphere that ensures every guest enjoys their stay.
The Housekeeper role at DoubleTree by Hilton Tallahassee is essential to upholding the hotel’s h... Show More
The Housekeeper role at DoubleTree by Hilton Tallahassee is essential to upholding the hotel’s h... Show More
Job Requirements
- Must be 18 years of age or older
- Experience in hospitality, service or related field preferred
- Positive attitude and willingness to learn
- Ability to follow established guidelines and procedures
- Ability to work well in high-pressure situations
- Effective listening, conflict resolution and communication skills
- Desire to serve guests with hospitality
- Willingness to work varied schedules including evenings, nights, weekends, and holidays
- Punctuality and reliability for shift start and end times
- Ability to clock in and out for breaks as scheduled
- Provide sufficient notice for call outs
- Ability to perform physical tasks such as stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive motions, and lifting housekeeping items
Job Qualifications
- Experience in hospitality, service, consumer-facing franchise or related field preferred
- Positive attitude and willingness to learn
- Ability to understand and follow established guidelines and procedures
- Effective listening and conflict resolution skills
- Clear communication skills
- Desire to serve all guests
- Must be 18 years of age or older
- Willingness to work varied schedules including nights, weekends, and holidays
Job Duties
- Greet guests happily upon arrival and throughout their stay with a smile
- Use guests’ names whenever possible to make them feel welcomed
- Work collaboratively with team members to contribute to guest satisfaction scores
- Handle challenging guest situations with hospitality and urgency
- Maintain strong knowledge of hotel facilities and amenities
- Support groups and events hosted at the hotel
- Answer incoming calls politely using approved greetings
- Keep workspaces and public areas clean and well-organized
- Participate in cleaning guest rooms and public spaces as needed
- Greet guests kindly while performing cleaning duties
- Complete operational checklists accurately and on time
- Submit accurate and timely shift handover reports
- Wear clean, approved uniform and maintain grooming standards
- Communicate clearly and professionally with team members
- Exhibit a can-do attitude and willingness to assist beyond traditional duties
- Collaborate with team members to foster a welcoming environment
- Complete pre-cleaning duties including stocking supplies and attending meetings
- Thoroughly clean and restock assigned guest rooms during shifts
- Complete additional cleaning projects as assigned such as deep cleaning and storage organization
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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