Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Job Description
The hiring establishment is a prominent hotel renowned for its commitment to outstanding guest experiences and immaculate standards. Operating in the highly competitive hospitality industry, this hotel emphasizes creating a welcoming and comfortable environment for its guests by maintaining superior cleanliness and service quality. As a leader in hotel accommodations, the company prides itself on its attention to detail and dedication to excellence in customer care. The hotel is staffed with professionals who are committed to upholding the brand's values and delivering exceptional service, ensuring guests return for future stays and recommend the property to others. The culture of the... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in housekeeping or a related field preferred
- Ability to stand, bend, and lift for extended periods
- Attention to detail and ability to follow cleaning protocols
- Good communication skills
- Ability to work various shifts including weekends and holidays
- Commitment to punctuality and reliability
Job Qualifications
- High school diploma or equivalent
- Previous housekeeping or cleaning experience preferred
- Ability to follow detailed instructions and cleaning procedures
- Strong communication skills
- Ability to work independently and as part of a team
- Physical stamina to perform cleaning duties
- Basic knowledge of health and safety regulations
- Customer service orientation
- Ability to handle cleaning chemicals safely
Job Duties
- Maintain a positive and upbeat personality with a desire to deliver outstanding customer service and cleanliness to guests
- Maintain a high level of professional appearance and demeanor, wearing the brand-approved uniform and name tag as required
- Maintain the highest level of confidentiality in all areas giving guests the highest level of trust in housekeeping staff
- Demonstrate a professional sense of urgency while in guest rooms and public spaces to provide a thoughtful guest experience promptly
- Clean and stock all guest rooms as assigned, including changing linens, replacing supplies, dusting, vacuuming, emptying trash, cleaning bathrooms, dusting and polishing furniture and appliances
- Keep Head Housekeeper informed of room status on a timely basis
- Greet guests as you encounter them throughout the property
- Take pride in your work, strictly adhering to all Federal, State, Local and Brand health, safety, and sanitary guidelines
- Complete training in all areas of security, alcohol, and health and safety, ensuring compliance with OSHA and other guidelines
- Follow all safe chemical handling procedures
- Keep workspace, storage rooms, and housekeeping carts clean and well organized and stocked
- Work in an organized fashion following the step-by-step process
- Observe the condition of furniture, walls, trim, carpet, and appliances and report deficiencies
- Keep communication lines open within the housekeeping department
- Participate in daily standup meetings and staff meetings
- Adhere to key control guidelines
- Assist in quarterly, spring, fall, and annual cleaning duties
- Turn in lost and found items following procedures
- Assist in training new staff
- Support a positive, enjoyable work environment
- Understand hotel products and services
- Perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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