Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.60 - $20.00
Work Schedule
Flexible
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k Employer Match
Paid holidays
Paid vacation time
Quarterly bonus
Annual bonus
Paid Volunteer Program
Tuition Reimbursement
Learning and development opportunities
Employee Referral Program
Employee assistance program
Job Description
Reside is a prominent leader in the alternative-accommodations industry, offering a unique blend of hotel and apartment living experiences to guests across more than 200 U.S. cities and 130 international destinations. The company prides itself on delivering comprehensive multi-platform housing solutions that combine the personalized service and flexibility of smaller organizations with the expansive resources and global reach of a large-scale enterprise. Reside’s family of brands operates with a commitment to high standards of hospitality, innovative lodging options, and exceptional guest satisfaction. One of its notable properties, The Heid Lofts by Reside, a Wyndham Residence located at 325 N. 13th... Show More
Job Requirements
- Legal authorization to work in the United States
- Ability to stand, walk, bend, kneel, and reach regularly
- Ability to lift, push, and pull objects up to 25-30 lbs frequently and occasionally up to 50 lbs
- Ability to perform repetitive motion tasks such as mopping, scrubbing, and vacuuming
- Ability to climb stairs and operate housekeeping carts
- High school diploma or equivalent preferred
- Minimum of 1 year of hospitality or housekeeping experience is a plus
- Ability to follow verbal and written instructions in English
- Flexible schedule availability including weekends, holidays, and evenings
- Dependable and punctual with a professional appearance
- Commitment to uphold health, safety, and sanitation standards
Job Qualifications
- Minimum of 1 year hospitality experience is a plus
- High school diploma or equivalent preferred
- Prior housekeeping or janitorial experience in a hotel or hospitality setting preferred but not required
- Ability to follow verbal and written instructions in English
- Strong attention to detail and ability to work with minimal supervision
- Dependable, punctual, and able to maintain professional appearance and demeanor
- Ability to operate cleaning equipment safely and efficiently
- Flexible schedule availability, including weekends, holidays, and evenings
- Demonstrates a guest-first attitude and handles guest interactions positively
- Works collaboratively with other staff to ensure smooth operations
- Completes assigned rooms and tasks within required timelines
- Adjusts to changes in priorities or procedures with a positive attitude
- Maintains confidentiality and respects guest property at all times
Job Duties
- Clean, dust, and sanitize guest rooms, bathrooms, hallways, and public spaces following established procedures and checklists
- Make beds, replace linens, and replenish guest amenities such as towels, toiletries, and beverages
- Sweep, vacuum, mop, and polish floors as needed
- Inspect rooms for maintenance issues, damage, or missing items and promptly report to the supervisor
- Follow proper chemical handling and cleaning supply usage guidelines
- Remove trash, recyclables, and soiled linens to designated collection areas
- Maintain housekeeping carts and storage areas in a clean, organized, and stocked condition
- Comply with health, safety, and sanitation regulations, as well as hotel policies and procedures
- Use proper two-way radio etiquette at all times when communicating with other employees by radio
- Greet guests warmly when encountered, offer assistance when appropriate, and maintain professional courtesy in all interactions to enhance the guest experience
- Respond to guest requests in a professional, timely, and courteous manner
- Escalate requests to the appropriate department if necessary
- Report maintenance issues or safety hazards to the supervisor promptly
- Assist with special cleaning projects or seasonal deep cleaning tasks
- Support customer arrivals, requests, or service resolutions by performing acts of porterage as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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