Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid holidays
Paid vacation
Success share bonus
Tuition Reimbursement
Volunteer paid time
Employee Referral Program
Learning and development opportunities
Employee assistance program
Job Description
The Heid Lofts by Reside, A Wyndham Residence, located at 325 N. 13th Street, Philadelphia, PA 19107, operates under the innovative hospitality brand Reside. Reside is a leader in the alternative-accommodations industry, bridging the gap between hotels and apartments by offering unique multi-platform housing solutions. With a footprint in over 200 U.S. cities and 130 international destinations, Reside provides personalized, high-touch service combined with the operational scale of a global organization, making it a trusted name in hospitality. The company emphasizes guest satisfaction and operational excellence, creating environments that feel like a home-away-from-home for travelers while delivering the convenience and... Show More
Job Requirements
- Legally authorized to work in the United States
- Ability to stand, walk, bend, kneel, and reach regularly
- Ability to lift, push, and pull objects up to 25-30 lbs frequently, and occasionally up to 50 lbs
- Ability to perform repetitive motion tasks such as mopping, scrubbing, and vacuuming
- Ability to climb stairs and operate housekeeping carts
- Dependable and punctual
- Strong customer service skills
- Ability to follow safety and sanitation regulations
- Willingness to work flexible hours, including weekends and holidays
Job Qualifications
- High school diploma or equivalent preferred
- Minimum of 1 year hospitality experience is a plus
- Prior housekeeping or janitorial experience in a hotel or hospitality setting preferred but not required
- Ability to follow verbal and written instructions in English
- Strong attention to detail and ability to work with minimal supervision
- Dependable, punctual, and able to maintain professional appearance and demeanor
- Ability to operate cleaning equipment safely and efficiently
- Flexible schedule availability including weekends, holidays, and evenings
Job Duties
- Clean, dust, and sanitize guest rooms, bathrooms, hallways, and public spaces following established procedures and checklists
- Make beds, replace linens, and replenish guest amenities such as towels, toiletries, and beverages
- Sweep, vacuum, mop, and polish floors as needed
- Inspect rooms for maintenance issues, damage, or missing items and promptly report to the supervisor
- Follow proper chemical handling and cleaning supply usage guidelines
- Remove trash, recyclables, and soiled linens to designated collection areas
- Maintain housekeeping carts and storage areas in a clean, organized, and stocked condition
- Comply with health, safety, and sanitation regulations, as well as hotel policies and procedures
- Use proper two-way radio etiquette at all times when communicating with other employees by radio
- Greet guests warmly when encountered, offer assistance when appropriate, and maintain professional courtesy in all interactions to enhance the guest experience
- Respond to guest requests in a professional, timely, and courteous manner
- Escalate requests to the appropriate department if necessary
- Report maintenance issues or safety hazards to the supervisor promptly
- Assist with special cleaning projects or seasonal deep cleaning tasks
- Support customer arrivals, requests, or service resolutions when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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