Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $12.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Uniform allowance
Employee wellness programs
Job Description
Our establishment is a reputable hotel dedicated to providing exceptional service and comfort to its guests. Known for its commitment to creating a welcoming and clean environment, the hotel is part of the rooms division with a specialized housekeeping department that plays a crucial role in maintaining high standards of cleanliness and guest satisfaction. The hotel's team is focused on delivering quality service, ensuring that guests experience a pleasant and convenient stay from the moment they arrive until their departure. The Housekeeper position is a non-exempt role that reports directly to the Executive Housekeeper and General Manager. This role offers... Show More
Job Requirements
- High school diploma or equivalent
- Physical mobility and stamina
- Ability to lift, carry, push or pull weight up to 30 lbs
- Ability to follow instructions
- Detail-oriented
- Service minded
- Ability to work independently and as a team player
- Basic computer knowledge
Job Qualifications
- High school diploma or equivalent
- Computer knowledge/skills: MS Windows, basic
- Professional in appearance and attitude
- Physical mobility and stamina required
- Ability to follow instructions, detail-oriented, and service minded
- Ability to work independently and as a team player
- Be able to lift, carry, push or pull weight up to 30 lbs
Job Duties
- Provide the highest quality of service to the guest at all times
- Welcome all arriving guests
- assist guests with front door and in unloading baggage from vehicles
- Always respond to guests and colleagues in a friendly, helpful manner
- Inspect all public areas to ensure cleanliness standards have been met
- Assist room attendants with heavy items such as mattresses and soiled linens
- Deliver linens and necessary supplies to room attendants
- Collect trash throughout the hotel including room attendant’s carts, vending areas, offices and restrooms
- Respond to guest requests such as delivery of housekeeping supplies in a timely and efficient manner
- Shampoo carpet, sweep, mop, strip and wax floors throughout hotel
- Clean rooms, hallways, restrooms and other service areas
- Maintain housekeeping carts
- Sort linen, stock room attendant closets, pickup clean linen, and refill each floor pantry
- Collect soiled linen for laundering
- Assist in rotation cleaning duties, including steam clean carpets, polish metal, and other super cleaning tasks as required
- Report missing/found items, damage, or merchandise problems promptly to supervisor
- Perform duties of a room attendant when necessary
- Wear proper uniform at all times in accordance with the Company Dress Code
- Must be thoroughly familiar with Employee Handbook and all policies and rules it contains
- Must adhere to all work rules, procedures, and policies established by the company
- Other duties as assigned, of which employee is capable of performing
- Have a thorough knowledge of emergency procedures
- Maintain guest privacy by ensuring Key Control Policy is utilized and ensure no room numbers or guest names are given out without proper identification
- Practice safety standards at all times and be alert to hazardous conditions
- Report or correct any hazardous conditions observed immediately
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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