Housekeeper

Abilene, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $13.50 - $17.50

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Training and development opportunities

team environment

Career growth potential

Job Description

Courtyard Southwest Abilene, located at 4350 Ridgemont Dr., Abilene, TX, is a well-established hotel that prides itself on maintaining high standards of cleanliness, guest satisfaction, and operational excellence. As part of the Marriott Collaborative Resources (MCR) approach, the hotel emphasizes providing a safe, welcoming, and consistently clean environment for all guests. Known for its friendly staff and meticulous maintenance, Courtyard Southwest Abilene creates an atmosphere that ensures guests feel comfortable and valued throughout their stay.

The Housekeeper role at Courtyard Southwest Abilene is vital to the overall guest experience. This position is responsible for cleaning and preparing guest rooms, ... Show More

Job Requirements

Must be 18 years of age or older
Must have experience in a hospitality, service, or consumer-facing franchise or related field preferred
Must have a can-do attitude and willingness to learn
Must be able to understand and follow established guidelines and procedures
Must be able to work well in stressful, high-pressure situations
Must be effective at listening to and resolving concerns from co-workers and guests
Must be able to convey information and ideas clearly
Must have a desire to serve all guests
Must be willing to work varied schedules including evenings, nights, weekends, and holidays
Must arrive and clock in on time for every shift worked and clock out at the scheduled time
Must clock in and out for breaks at designated times
Must provide sufficient notice when calling out from scheduled shifts
Must be able to perform physical tasks including stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive motions, and lifting

Job Qualifications

Experience in hospitality, service, or consumer-facing franchise preferred
Positive attitude and willingness to learn
Ability to understand and follow established guidelines and procedures
Effective listening, conflict resolution, and communication skills
Desire to serve guests with a focus on hospitality and guest service
Ability to work well under pressure and in high-stress environments
Commitment to teamwork and collaboration
Ability to maintain cleanliness and product consistency standards
Knowledge of hotel facilities and technology considered a plus
Ability to wear uniform and maintain professional appearance
Must be 18 years of age or older

Job Duties

Greet guests happily upon arrival and throughout their stay with a smile
Use guests’ names whenever possible to ensure they feel welcomed
Work together with team members to contribute to great guest satisfaction scores
Handle challenging guest situations with hospitality and a sense of urgency
Maintain strong knowledge of hotel facilities and amenities
Support all groups and events at the hotel
Understand and use relevant technology for the role
Answer incoming calls with friendly service using approved greetings
Keep all workspaces clean and well-organized, both front and back of house
Assist with cleaning guest rooms and public spaces as needed
Greet guests with hospitality while performing cleaning duties
Complete operational checklists accurately and on time each shift
Submit accurate and timely shift handover reports
Wear a clean, approved uniform, be well groomed, wear a nametag, and always smile
Communicate clearly, honestly, and professionally with team members
Demonstrate a can-do attitude and willingness to go beyond traditional role
Collaborate with all team members to promote a positive work environment
Complete pre-cleaning duties such as stocking supplies and attending meetings
Thoroughly clean and restock assigned guest rooms each shift
Perform additional cleaning projects as assigned in storage rooms, public spaces, and guest laundry
Follow all hotel guidelines and procedures during work
Arrive on time, clock in and out as scheduled
Adhere to break schedules and notify supervisors of any call outs
Perform physical tasks like stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive motions, and lifting as required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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