Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Employee Discounts
Retirement Plan
Training and development opportunities
Job Description
The hotel is a renowned hospitality establishment dedicated to providing exceptional guest experiences through quality service and impeccable cleanliness. This establishment prides itself on maintaining high standards of hygiene and comfort for all guests, ensuring that each stay is memorable and enjoyable. Our hotel operates in a dynamic and competitive industry where the role of housekeeping is crucial to the overall guest satisfaction and brand reputation. With a focus on both guest rooms and public areas, the hotel emphasizes professionalism, attention to detail, and a welcoming environment to uphold its reputation as a preferred choice for travelers and guests.
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Job Requirements
- high school diploma or equivalent
- previous experience in housekeeping or related field preferred
- ability to stand and walk for extended periods
- ability to lift and carry housekeeping equipment and supplies
- knowledge of cleaning chemicals and supplies
- ability to follow instructions and hospitality safety standards
- good physical stamina
- strong customer service skills
Job Qualifications
- high school diploma or equivalent
- previous housekeeping experience preferred
- ability to work in fast-paced environment
- attention to detail
- good communication skills
- ability to follow safety procedures
- team player
- reliability and punctuality
Job Duties
- Possess a positive and upbeat personality with a desire to deliver outstanding customer service and cleanliness to our guests
- maintain a high level of professional appearance and demeanor, wearing the brand-approved uniform and name tag as required
- maintain the highest level of confidentiality in all areas giving our guests the highest level of trust in our housekeeping staff
- demonstrate a professional sense of urgency while in guest rooms and public spaces to provide a thoughtful guest experience promptly, consistently meeting budgeted goals for minutes per room
- clean and stock all guest rooms as assigned including changing linens, replacing supplies, dusting, vacuuming, stocking supplies, emptying trash, removing used linens and room service items, cleaning bathrooms, toilets, tubs, and sink, dust, polish furniture, straighten furnishings, and appliances
- keep Head Housekeeper informed of room status on a timely basis
- greet guests as you encounter them throughout the property
- take pride in your work, strictly adhering to all federal, state, local and brand health, safety, and sanitary guidelines
- complete training in all areas of security, alcohol, and health and safety ensuring that all OSHA, state, and federal guidelines for chemical, fire, health, and safety are being followed, keeping safety in mind in all things
- follow all safe chemical handling procedures according to the chemical manufacturer's instructions
- keep workspace, storage rooms, housekeeping carts clean and well organized and stocked including equipment such as vacuum cleaners
- work in an organized fashion following the step-by-step process
- observe the condition of furniture, walls, trim, carpet, and appliances and report all deficiencies following the hotels' policies
- keep lines of communication open within the housekeeping department, participate in daily standup meetings, housekeeping, and all staff meetings
- adhere to key control guidelines
- assist in quarterly, spring, fall, annual cleaning duties as assigned
- turn in lost and found items following the company procedure
- assist in training of new staff
- participate in and support a positive, enjoyable work environment
- hold an understanding of hotel products and services such as food and beverage, recreation
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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