Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
team environment
flexible scheduling
Job Description
The hiring establishment is a reputable resort that takes pride in delivering exceptional guest experiences through outstanding hospitality and immaculate accommodations. As a prominent player in the hospitality industry, this resort caters to a diverse clientele, including vacationers, business travelers, and owners who expect nothing short of excellence during their stay. Known for its impeccable service standards and commitment to guest satisfaction, the resort offers a welcoming and comfortable environment that ensures guests feel valued and cared for from the moment they arrive until their departure.
This resort values its workforce as the backbone of its success, fostering... Show More
This resort values its workforce as the backbone of its success, fostering... Show More
Job Requirements
- High school diploma or GED
- previous hotel-related experience desired
- ability to work in a fast-paced environment
- flexible schedule including evenings, weekends, and holidays
- high energy with a passion for cleanliness
- attention to detail
- ability to multi-task
- professional conduct
- willingness to assist team members and step in as needed
Job Qualifications
- High school diploma or GED
- previous hotel-related experience desired
- must have high energy with a passion for cleanliness
- attention to detail
- ability to multi-task
- ability to work in a fast-paced environment with accuracy
- maintains a desire to improve the quality of work
- ability to maintain professional conduct at all times
- flexible schedule, ability to work evenings, weekends, and holidays
Job Duties
- Enters and prepares the room for cleaning
- dusts the room and furniture, vacuums carpet, and mops floors
- cleans bathrooms, removing soil, dirt/soap build-up, and hair from the bathroom mirror, vanity, sink toilet, shower walls, bathtub, shower curtain, and floor
- replenishes guestroom and bath supplies: facial, toilet tissue, and bathroom amenities in correct amount and location
- cleans closets and door tracts on check-out rooms, removing dust and debris and ensuring the correct amount and placement of hangers, extra blanket/pillow and luggage rack
- removes dirty bed linen and makes the bed with clean linen
- performs rotation cleaning duties (e.g., steam-clean carpets, spring cleaning, super cleaning, etc.) as required
- performs minor maintenance duties such as changing light bulbs, filters, etc.
- anticipates guests' needs, responds promptly, and acknowledges all guests, however busy and whatever time of day, maintaining positive guest relations at all times
- is familiar with all resort services/features and local attractions/activities to respond to guest inquiries accurately
- attends to and resolves guest calls, guest requests, and guest complaints
- monitors and maintains cleanliness, sanitation, and organization of assigned work areas
- authorized to enter in guestrooms for cleaning and providing turndown services as per requirement
- follows the standard operating procedures
- achieves and exceeds the guest satisfaction score
- assists other team members, ready and available to step in at a moment's notice
- updates status of rooms cleaned on the assignment sheet
- returns and restocks cart at the end of shift
- all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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