Hyatt Columbus/Polaris

Housekeeper

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $17.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Uniform allowance
Training and Development
Employee assistance program

Job Description

This opportunity is with a well-established hotel known for its commitment to guest satisfaction and excellence in hospitality. The hotel prides itself on providing a comfortable and welcoming environment for travelers, whether they are visiting for business or leisure. In addition to offering quality accommodations, the hotel maintains high standards of cleanliness and customer service, which are critical to creating a positive guest experience. With a range of amenities and attentive staff, the hotel consistently aims to meet and exceed the expectations of its guests. Joining this team means becoming part of a dedicated workforce that works collaboratively to ensure... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • no prior experience required
  • basic communication skills both verbal and written
  • ability to stand and exert well-paced mobility for up to 8 hours
  • ability to lift up to 30lbs regularly
  • ability to bend, stoop, squat, and stretch
  • maintain neat, clean, and well-groomed appearance as per company standards
  • flexibility to work varying schedules including nights, weekends, and holidays

Job Qualifications

  • High school diploma or equivalent preferred
  • no prior experience required
  • hospitality experience is a plus
  • basic communication skills, both verbal and written
  • must be able to stand and exert well-paced mobility for up to 8 hours
  • must be able to lift up to 30lbs on a regular basis
  • must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks
  • must maintain neat, clean, and well-groomed appearance according to company standards
  • flexibility to work varying schedules including nights, weekends, and holidays

Job Duties

  • Clean and reset guest bedroom and bathroom areas according to established standards
  • maintain cleanliness of hallways and common areas as assigned
  • perform other duties such as cleaning unexpected spills or completing special guest requests
  • assist other housekeeping associates in maintaining clean and organized work and public areas
  • participate in the hotel’s carpet care program by spotting carpet during room cleaning
  • report any maintenance issues or needs to the supervisor
  • stock and maintain housekeeping carts and linen storage rooms
  • complete room assignment sheet accurately, documenting completed tasks and any issues encountered
  • respond promptly to guest complaints or special requests, ensuring guest satisfaction
  • follow proper procedures for entering guest rooms, ensuring guest privacy and security
  • greet guests with a smile, make eye contact, and offer friendly assistance when interacting
  • adhere to all company policies and procedures related to safety and security including proper handling and storage of keys and lost and found items
  • be knowledgeable of policies regarding emergency procedures and bloodborne pathogen protocols
  • communicate effectively with coworkers and other departments, contributing to a supportive work environment

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.