Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $16.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a reputable management company specializing in extended stay hotel experiences across 20 states in the U.S. Known for providing quality accommodations and excellent guest services, HomeTowne Studios has been an industry leader in the extended stay hotel sector. The company is committed not only to delivering top-notch guest satisfaction but also to fostering a supportive and rewarding workplace environment for its employees. Dedicated to continuous improvement, HomeTowne Studios renovates its hotel properties and refines its training programs to enhance both the property standards and the overall experience for guests and staff alike.
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Job Requirements
- At least one year of experience in hotel cleaning or similar role
- One year of experience in customer service
- Ability to maintain professional appearance in uniform
- Ability to work in non-climate controlled areas
- Ability to handle frequent task changes
- Ability to work with minimal supervision
- Basic verbal and written English communication skills
Job Qualifications
- High school diploma or equivalent preferred
- At least one year of experience in hotel cleaning or similar role preferred
- Previous customer service experience required
- Ability to maintain professional appearance in provided uniform
- Basic English verbal and written communication skills
- Ability to work independently and handle multiple tasks
- Willingness to cross-train in other hotel functions
Job Duties
- Welcome guests with friendly greeting and smile while performing all guest related services
- Remove and replace dirty linens and terry, change and make beds
- Thoroughly clean bathrooms, sinks, fridge, floors etc.
- Use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and HomeTowne’s requirements
- Communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
- Maintain confidentiality of guest information and pertinent hotel data
- Perform self-room inspections and accept feedback from room quality inspections performed by hotel management and trained team members
- Cross train in laundry, maintenance and/or front desk job functions, if possible
- Performs all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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