Clarion Hotel - Concord

Housekeeper

Job Overview

diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Uniform allowance

Job Description

The hiring establishment is a professional hotel that prioritizes cleanliness, guest satisfaction, and operational excellence in every aspect of its service. As a part of the hospitality industry, this hotel maintains high standards to offer guests a comfortable, welcoming, and clean environment. Providing quality customer experience is at the core of the hotel’s mission, and the housekeeping department plays a critical role in achieving this goal by ensuring that all guest rooms and public areas are immaculate and well maintained. The company fosters a supportive work environment with a commitment to professional development, teamwork, and safety for its employees. Show More

Job Requirements

  • High school diploma or equivalent
  • prior housekeeping or cleaning experience is preferred
  • ability to communicate effectively with guests and team members
  • physical capability to perform housekeeping duties which may include lifting and prolonged standing
  • willingness to work flexible hours including weekends and holidays
  • ability to maintain confidentiality and professionalism
  • adherence to safety and sanitation standards
  • availability to participate in training programs and departmental meetings

Job Qualifications

  • High school diploma or equivalent preferred
  • prior experience in housekeeping or room attendant roles preferred
  • strong attention to detail and organizational skills
  • ability to work efficiently in a fast-paced environment
  • excellent communication and interpersonal skills
  • physical ability to perform cleaning tasks including lifting, bending, and standing for extended periods
  • knowledge of proper cleaning procedures and safety guidelines
  • ability to follow instructions and work independently
  • basic understanding of hotel operations and guest service etiquette

Job Duties

  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service and cleanliness to our guests
  • maintain a high level of professional appearance and demeanor, wearing the brand-approved uniform and name tag as required
  • maintain the highest level of confidentiality in all areas giving our guests the highest level of trust in our housekeeping staff
  • demonstrate a professional sense of urgency while in guest rooms and public spaces to provide a thoughtful guest experience promptly, consistently meeting budgeted goals for minutes per room
  • clean and stock all guest rooms as assigned including changing linens, replacing supplies, dusting, vacuuming, stocking supplies, emptying trash, removing used linens and room service items, cleaning bathrooms, toilets, tubs, and sink, dust, polish furniture, straighten furnishings, and appliances, clean appliances and dishes if applicable
  • keep Head Housekeeper informed of room status on a timely basis
  • greet guests as you encounter them throughout the property
  • take pride in your work, strictly adhering to all federal, state, local and brand health, safety, and sanitary guidelines
  • complete training in all areas of security, alcohol, and health and safety ensuring that all OSHA, state, and federal guidelines for chemical, fire, health, and safety are being followed keeping safety in mind in all things
  • follow all safe chemical handling procedures according to the chemical manufacturer’s instructions
  • keep workspace, storage rooms, housekeeping carts clean and well organized and stocked including equipment such as vacuum cleaners
  • work in an organized fashion following the step-by-step process
  • observe the condition of furniture, walls, trim, carpet, and appliances, report all deficiencies following the hotels’ policies
  • keep lines of communication open within the housekeeping department, participate in daily standup meetings, housekeeping, and all staff meetings
  • adhere to key control guidelines
  • assist in quarterly, spring, fall, annual cleaning duties as assigned
  • turn in lost and found items following the company procedure
  • assist in training of new staff
  • participate in and support a positive, enjoyable work environment
  • hold an understanding of hotel products and services such as food and beverage, recreation
  • perform other duties as assigned

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.