Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.30 - $17.30
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive benefits plan
Flexible Schedule
friendly work environment
Training opportunities
career advancement
Employee Discounts
supportive work environment
Job Description
Located in Amherst, NY, the Hampton Inn Buffalo-Amherst is a premier hotel situated strategically between two prominent destinations: the Amherst Recreation Complex and the University at Buffalo North Campus. The Amherst Recreation Complex offers a variety of indoor and outdoor sports and recreational activities year-round, making it a hub for both locals and visitors. The Northtown Center, part of this complex, is recognized as the top tourism destination in town. Notably, the Hampton Inn Buffalo-Amherst holds the distinction of being the first hotel in the nation certified for Universal Design, an innovative standard that emphasizes socially responsible and accessible design... Show More
Job Requirements
- High school degree or equivalent preferred
- six months of housekeeping or janitorial services preferred
- ability to arrive to work on time when scheduled
- ability to learn, follow and enforce cleanliness standards with exceptional attention to detail
- physically able to move large objects such as carts, large bags of linen, ironing board
- physically able to operate cleaning equipment such as vacuum cleaners, brooms, spray bottles
- strong customer service orientation
- organization and time management skills
- ability to read and recognize suite numbers
- effective verbal and written communication skills
- ability to operate in a seven-day per week, 24-hour per day business setting
Job Qualifications
- High school degree or equivalent preferred
- six months of housekeeping or janitorial services preferred
- ability to learn and follow cleanliness standards with exceptional attention to detail
- strong customer service orientation
- organization and time management skills
- effective communication skills
- ability to work in a 24-hour, seven-day per week business environment
- physical ability to move large objects and operate cleaning equipment
Job Duties
- Cleaning suites, rooms, and other areas as assigned
- making beds, dusting, vacuuming, and washing windows/tracks
- using vacuum cleaners and shampooers to clean rugs, carpets, upholstered furniture, and draperies
- wiping down counters, coffee tables, side tables, and other furniture
- thoroughly cleaning bathrooms, showers, toilets, bathtubs, sinks, flooring, and countertops
- removing all trash from rooms and emptying trash cans
- replenishing or replacing supplies such as drinking glasses, linens, shower curtains, and bathroom items
- maintaining maid cart supplies and equipment
- reporting and logging lost and found items
- greeting guests politely and promptly
- responding to special guest requests and questions
- providing information about hotel services and local attractions
- returning items such as luggage carts, cribs, or linen bags to designated areas
- reporting maintenance deficiencies, safety hazards, accidents, or injuries
- following personal protective equipment requirements
- following safety procedures and acting in emergency situations
- maintaining a clean and professional uniform and appearance
- ensuring a hospitable service atmosphere at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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