Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Hilton Garden Inn Dublin/Columbus is part of the respected MCR family, a powerhouse in the hospitality industry known for operating high-quality hotels across the United States. MCR is the third-largest hotel owner-operator in the country, managing a portfolio valued at $5.0 billion with 148 premium-branded hotels comprising more than 22,000 guestrooms across 37 states and 106 cities. The company is recognized for its excellence in guest service, innovation, and partnership with major brands such as Marriott and Hilton. Hilton Garden Inn Dublin/Columbus reflects this commitment to delivering exceptional experiences through cleanliness, friendliness, and operational excellence within a safe, well-organized hotel... Show More
Job Requirements
- Must be 18 years of age or older
- Experience in hospitality, service, or consumer-facing franchise preferred
- Positive can-do attitude and willingness to learn
- Ability to follow established guidelines and procedures
- Ability to work well under pace and pressure
- Effective listening and conflict resolution skills
- Strong communication skills
- Desire to serve all guests
- Willingness to work varied schedule including evenings, nights, weekends, and holidays
- Arrive and clock in/out on time for every shift
- Clock in/out for breaks as scheduled
- Provide sufficient notice when calling out for scheduled shifts
Job Qualifications
- Experience in hospitality, service, or consumer-facing roles preferred
- Positive attitude with willingness to learn
- Ability to communicate clearly and effectively
- Effective listening and conflict resolution skills
- Knowledge or desire to learn about hospitality and guest service
- Familiarity with teamwork and collaboration in a professional setting
- Ability to work varied schedules including nights, weekends, and holidays
- Basic understanding of relevant technology for the role
- Ability to follow established guidelines and procedures
- Strong commitment to professional presentation and appearance
- Age 18 or older
Job Duties
- Greet guests happily upon arrival and throughout their stay with a smile
- Use guests' names whenever possible to ensure a proper welcome
- Work together to contribute to great guest satisfaction scores
- Handle challenging guest situations with hospitality and urgency
- Maintain strong knowledge of hotel facilities and amenities
- Support all groups and events at the hotel
- Answer incoming calls using approved friendly greetings
- Keep all work areas clean and well-organized
- Assist with cleaning guest rooms and public spaces as needed
- Greet guests while cleaning with a smile and by name if possible
- Complete operational checklists accurately and on time
- Provide accurate and timely shift handover reports
- Wear clean, approved uniforms and maintain professionalism
- Communicate clearly and professionally with team members
- Be willing to stretch beyond traditional roles to meet business needs
- Collaborate to create a positive and welcoming environment
- Complete pre-cleaning duties including stocking supplies and attending meetings
- Thoroughly clean and restock assigned guest rooms
- Perform additional cleaning projects as assigned in public spaces and storage areas
- Follow all safety and cleanliness guidelines consistently
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter