Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
team environment
Job Description
Courtyard by Marriott Corpus Christi is a prominent hotel within the Marriott International portfolio, known for providing exceptional guest experiences through its dedication to cleanliness, hospitality, and quality service. As part of a globally recognized hospitality brand, the hotel upholds high standards in all aspects of guest relations, operational consistency, and teamwork. The hotel features modern amenities and accommodations designed to meet the needs of business travelers, tourists, and groups attending events. Its reputation is built on delivering clean, welcoming, and well-organized environments to ensure every guest feels valued and comfortable throughout their stay.
This role is for a H... Show More
This role is for a H... Show More
Job Requirements
- Must be 18 years of age or older
- Experience in hospitality or related service industry preferred
- Positive attitude and willingness to learn
- Ability to follow established guidelines and procedures
- Ability to work under pressure and maintain composure
- Effective listening and conflict resolution skills
- Strong communication skills
- Desire to provide excellent guest service and hospitality
- Willingness to work varied and flexible schedules including holidays, nights, and weekends
- Reliable punctuality and adherence to clock-in/out policies
- Physical ability to perform required duties including stooping, climbing, balancing, kneeling, crawling, standing prolonged periods, walking, repetitive hand motions, and lifting housekeeping materials
Job Qualifications
- Experience in hospitality, service, consumer-facing franchise, or related field preferred
- Positive attitude and willingness to learn
- Ability to understand and follow established guidelines and procedures
- Ability to work well in high-pressure and stressful situations
- Effective listening and conflict resolution skills
- Strong communication skills to convey information clearly
- Desire to serve all guests with hospitality and excellent guest service
- Must be 18 years of age or older
- Willingness to work varied schedules including evenings, nights, weekends, and holidays
- Reliable attendance with punctual arrival and adherence to scheduled breaks
- Ability to perform physical duties including stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive motions, and lifting relevant to housekeeping duties
Job Duties
- Greet guests happily upon arrival and throughout their stay with a smile
- Use guests' names whenever possible to ensure they feel welcomed
- Work together with all team members to contribute to great guest satisfaction scores
- Handle challenging guest situations with hospitality and urgency
- Maintain strong knowledge of all hotel facilities and amenities
- Support all groups and events at the hotel with awareness
- Understand and use relevant technology for the role
- Answer all incoming phone calls with friendly service using the approved greeting
- Keep all areas both front and back of the house clean and well-organized
- Pitch in to clean guest rooms and public spaces as needed
- Greet every guest happily with a smile while cleaning
- Complete pre-cleaning duties including stocking supplies on work cart and attending morning meetings
- Clean and restock assigned guest rooms thoroughly each shift
- Perform additional cleaning projects in storage rooms, public spaces, guest laundry, and deep cleaning activities as assigned
- Complete operational checklists accurately each shift
- Ensure shift handover reports are accurate and on time
- Wear a clean, approved uniform and maintain grooming standards per the Team Member Handbook while engaging positively with guests
- Communicate clearly honestly and professionally with team members
- Exhibit a can-do attitude, willing to extend beyond traditional role to meet business and guest needs
- Collaborate with all team members to maintain a welcoming environment for guests and a positive workplace
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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