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Nippon Express USA

Household Goods Coordinator

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $23.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
flexible spending accounts
Paid vacation
Paid sick leave

Job Description

Nippon Express Company, Ltd. ("NX") founded in 1872 in Japan, is a globally recognized logistics and freight forwarding company headquartered in Tokyo. With over 72,000 employees located at 733 sites across 47 countries and 314 cities, NX is a leader in comprehensive transportation and logistics solutions. Its long history and expansive network allow it to transport various types and sizes of cargo, including air, land, sea freight, express packages, personal effects, household goods, fragile and perishable freight, and even livestock. The company also offers warehousing, distribution, customs brokerage, and clearance services. Nippon Express U.S.A., Inc. ("NEU"), a fully owned subsidiary... Show More

Job Requirements

  • High school diploma or equivalent
  • One or more years of customer service experience
  • Proficiency in English and Japanese languages
  • Competency in computer skills including Microsoft Office
  • Ability to communicate clearly both written and verbal
  • Willingness to work flexible hours including overtime
  • Strong interpersonal and organizational skills

Job Qualifications

  • Bilingual English/Japanese with ability to read, write, and speak both languages
  • Proficient in data entry and Microsoft Word, Excel, and Outlook
  • Strong communication skills to direct drivers and moving teams
  • Ability to work overtime as needed to meet customer requirements
  • Excellent customer service skills
  • Minimum of one year experience in customer service

Job Duties

  • Communicate effectively with customers to prepare necessary documents for moves
  • Ensure all shipment documentation is properly completed
  • Collaborate closely with the moving team in preparation of customer goods
  • Coordinate packing, removal, and loading of customer items
  • Maintain a professional working relationship with the moving team
  • Provide general business support functions as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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